Recent reviews
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2.0
Please don't waste your money The staff was extremely rude, flowers were delivered to me that I didn't get untill a day and a half later, room service was poor, room is dirty, I would rate this a two star hotel.
review from KAYAK -
4.7
Good location, nice pool and open dining space Friend staffs None
review from KAYAK -
6.3
lovely room but we upgraded and the pool are and roof top very nice. Our only concern were the staff who didnt really have a clue apart from the bell boy and valets. Wake up calls always 15 -30 mins late/fridge didnt get replenished unless we asked
review from KAYAK -
7.3
Good location, friendly staff, clean room A bit expensive
review from KAYAK -
8.0
Location, decor, staff and double bath n/a
review from KAYAK -
7.3
All the Art Deco features. Its a beautifully renovated hotel. We booked the Deluxe room because it was a bigger room & couldnt really fault it. The bathroom has a big bath tub in it & the room is full of Art Deco detail. Hotel staff were extremly friendly & helpful. Hotel is right across from the beach therefore great views. If you have time go up to the rooftop bar. Great views. No water provided in the rooms. Internet facilities for people that dont have a laptop arnt that convenient. Internet is only free for the first 15 min & then you need to pay. Only one computer available right in the lobby no no real privacy either, very distracting. The hotel room rates are a little pricy but we enjoyed our stay.
review from KAYAK -
8.0
Santa Monica is the best place to stay in LA for pleasure, and for business travelers with a little extra time for commute. The Shangri-La is the hippest, best place on the water. We've stayed at Shutters and Casa del Mar - eaten at Viceroy. Shangri La beats them all. authentic updated Art Deco, great size, pool, rooftop bar with view of the Santa Monica pier and beach. No question - the go-to place in LA . The New York Times Travel Section agrees. And this is not paid or sponsored - I am a real person - stayed with my daughter on her school break. Loved it! Anne We had to leave
review from KAYAK -
5.6
location very central and just had major face lift really noisy at night - great if you are a party animal!
review from KAYAK -
4.4
The city was cleaning a parking garage opposite of the hotel during the night for two nights in a row, which was extremely noisy, therefore I checked out after two nights. I had a small room without a desk an therefore I think $300 per night was too much.
review from KAYAK -
8.0
The hotel was beautiful & the staff was very friendy. The food was very good & the location was perfect for our honeymoon.
review from KAYAK -
4.8
online it told me that the pool and bar would be open. Felt deceived!!! Bathroom door was broken, dirt in the bathtub, too much light in the AM, workers making lots of noise at 8am to fix pool area, bar on roof and pool not open even though it said it was online and that was the whole reason to go there. Took my boyfriend for 40th and highly disappointed. I was embarrassed!!!!!
review from KAYAK
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8.0
Location, decor, staff and double bath n/a
review from KAYAK -
8.0
Santa Monica is the best place to stay in LA for pleasure, and for business travelers with a little extra time for commute. The Shangri-La is the hippest, best place on the water. We've stayed at Shutters and Casa del Mar - eaten at Viceroy. Shangri La beats them all. authentic updated Art Deco, great size, pool, rooftop bar with view of the Santa Monica pier and beach. No question - the go-to place in LA . The New York Times Travel Section agrees. And this is not paid or sponsored - I am a real person - stayed with my daughter on her school break. Loved it! Anne We had to leave
review from KAYAK -
8.0
The hotel was beautiful & the staff was very friendy. The food was very good & the location was perfect for our honeymoon.
review from KAYAK
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7.3
Good location, friendly staff, clean room A bit expensive
review from KAYAK -
7.3
All the Art Deco features. Its a beautifully renovated hotel. We booked the Deluxe room because it was a bigger room & couldnt really fault it. The bathroom has a big bath tub in it & the room is full of Art Deco detail. Hotel staff were extremly friendly & helpful. Hotel is right across from the beach therefore great views. If you have time go up to the rooftop bar. Great views. No water provided in the rooms. Internet facilities for people that dont have a laptop arnt that convenient. Internet is only free for the first 15 min & then you need to pay. Only one computer available right in the lobby no no real privacy either, very distracting. The hotel room rates are a little pricy but we enjoyed our stay.
review from KAYAK
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2.0
Please don't waste your money The staff was extremely rude, flowers were delivered to me that I didn't get untill a day and a half later, room service was poor, room is dirty, I would rate this a two star hotel.
review from KAYAK -
4.7
Good location, nice pool and open dining space Friend staffs None
review from KAYAK -
6.3
lovely room but we upgraded and the pool are and roof top very nice. Our only concern were the staff who didnt really have a clue apart from the bell boy and valets. Wake up calls always 15 -30 mins late/fridge didnt get replenished unless we asked
review from KAYAK -
5.6
location very central and just had major face lift really noisy at night - great if you are a party animal!
review from KAYAK -
4.4
The city was cleaning a parking garage opposite of the hotel during the night for two nights in a row, which was extremely noisy, therefore I checked out after two nights. I had a small room without a desk an therefore I think $300 per night was too much.
review from KAYAK -
4.8
online it told me that the pool and bar would be open. Felt deceived!!! Bathroom door was broken, dirt in the bathtub, too much light in the AM, workers making lots of noise at 8am to fix pool area, bar on roof and pool not open even though it said it was online and that was the whole reason to go there. Took my boyfriend for 40th and highly disappointed. I was embarrassed!!!!!
review from KAYAK
