Overview

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Hyatt Regency Rochester

125 East Main Street, Rochester, NY 14604, United States
+1 585 546 1234

€112+

Overall guest ratings

7.5/10 Good
based on 882 reviews

Review highlights

  • 8.3
  • 8.3
  • 5.3
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Stay in Grand Style. Enjoy excellent service in downtown Rochester. The Hyatt Regency Rochester has been updated with a sophisticated new look. We are truly the ideal location for your next conference, business meeting, corporate celebration, Wedding reception, social event or a family fun weekend get-a-away. We are minutes from the Strong National Museum of Play, the illustrious Eastman Theatre and adjacent to the Rochester Riverside Convention Center.

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    Hyatt

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 882 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
      7.9 "Lovely bar service, according to 79%."
      8.0 "80% were happy with the shuttle service."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "90% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good breakfast."
    • 5.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      7.0 "70% thought rooms were spacious."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      7.0 "70% thought rooms were spacious."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 476 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.9 "Good location."
    • 7.2 "Good breakfast."
    • 6.0 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.8 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.1 "Only 61% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      7.0 "70% thought rooms were spacious."
    • 5.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    based on 229 reviews
    • 8.3 "Location is great."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 5.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.3 "Average value."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.5 "Only 65% said rooms were clean enough."
    • 5.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.2 "Pool is below average."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    based on 123 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.3 "Location is great."
    • 6.0 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.1 "Average comfort."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 52 reviews
    • 8.7 "Location is great."
    • 8.3 "Great service."
    • 5.6 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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