Overview

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Hotel Monopol

Quintana 15, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 384 611

€30+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.8/10 Good
based on 778 reviews

Review highlights

  • 9.3
  • 9.1
  • 6.4
  • 5.4

Good to know

  • Friendly atmosphere

Nearby

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    About

    Traditional hotel run by the same family for the last 88 years, located in the downtown area and very close to the sea. Typical Canary Islands courtyard.

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    AMENITIES

    • Complimentary breakfast
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 778 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.8 "Bar is amazing."
    • 8.3 "Great service."
    • 6.4 "Average cleanliness."
    • 5.4 "Vibe was decent."
    • 3.6 "Rooms are not good."
    • 3.4 "Internet is poor."
    • 2.8 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.7 Good
    based on 497 reviews
    • 9.2 "Excellent wellness & sports facilities."
      8.9 "89% loved the sauna."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent pool."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.4 "Vibe was decent."
    • 3.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.3 "77% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      1.2 "88% criticized the small bathroom."
      4.4 "56% didn't like the balcony."
      2.4 "76% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      2.5 "75% were disappointed with the minibar."
    • 3.1 "Disappointing internet connection."
      4.3 "57% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      2.5 "75% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
    View all review categories

    Overall rating

    7.9 Good
    based on 108 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.3 "Average cleanliness."
    • 5.6 "Vibe was decent."
    • 3.6 "Internet is poor."
      4.2 "58% thought it was overpriced."
    • 3.5 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      4.8 "52% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
    • 3.3 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      2.6 "74% thought it was too noisy."
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    Overall rating

    8.1 Excellent
    based on 171 reviews
    • 9.3 "Excellent pool."
    • 8.9 "Location is great."
      8.7 "87% liked the proximity to sightseeing."
      9.3 "93% appreciated the closeness to the beach."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 3.5 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      1.7 "For 83%, the rooms looked old."
    • 3.3 "Internet is poor."
      4.3 "57% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      3.0 "70% thought it was too noisy."
      4.5 "55% said rooms were small."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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