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Hotel el Moro
3 stars

Hotel el Moro

Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 109 1291
From
€54
Cheapest

rate per night

8.2
Very good
based on 493 reviews
493 reviews
Room Type
Provider
Nightly total
Double room
Executive room
Deluxe room

Photos of Hotel el Moro

Overview

Rating

Featuring an outdoor pool and a rooftop terrace, Hotel El Moro is located in Puerto Morelos and offers charming accommodation. It provides free Wi-Fi, an express check-in and check-out feature and an airport shuttle.

Those staying at the hotel can make the most of the property's gardens. Those staying at the property can unwind with a book in the on-site library.

Hotel El Moro offers rooms equipped with a sofa bed, cable/satellite channels and a ceiling fan. All rooms are air conditioned and have an in-room safe.

Guests can enjoy afternoon tea, which is served daily at the hotel.

Cancun International Airport and Petempich Bay are around a 30-minute car ride from Hotel El Moro. Guests can also discover 5th Avenue.

Rating
8.2
Very good
Based on 493 verified guest reviews

Latest deals for Hotel el Moro

Wed 19/2
Thu 20/2
Standard Room
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Luxury Room
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Double room
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1 double bed
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Deluxe room
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Executive room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel el Moro

  • Snorkelling
  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Kitchen

  • Microwave
  • Kitchenware
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchen
  • Kitchenette

General

  • Family rooms
  • Seating area
  • Garden view
  • Sofa
  • City view
  • Pool view
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Grill
  • Balcony
  • Outdoor dining area
  • Garden

Things to do

  • Hiking
  • Beach access
  • Fishing
  • Cycling
  • Snorkelling

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Minibar
  • Food can be delivered to guest accommodation
  • Dining table

Pool

  • Outdoor pool
  • Plunge pool
  • Pool towels

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Reviews of Hotel el Moro

8.2
Very good
493 verified ratings
Wonderful
219
Very good
138
Good
60
Okay
36
Fair
20
Mediocre
11
Poor
9
Guests say
Guests overwhelmingly praised the hotel's location, noting its proximity to the beach and the town center, making it a prime spot for exploration. The service received high marks, with guests consistently complimenting the friendly and helpful staff. However, several reviews pointed out issues with cleanliness and maintenance, including problems with plumbing, outdated facilities, and cleanliness concerns in some rooms. Overall, the charming ambiance and attentive service made for a pleasant stay despite the cleanliness issues.
AI-generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness2.5 out of 10
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6.0
Okay
Jim, Dec 2020
Pros (+) The location is great, just a block from the beach, and in the heart of town. It has a nice, quiet courtyard with a pool and lots of tropical plants. The staff spoke English and were friendly.
Cons (-) We had no hot water in our shower. The water also barely comes out. The exterior of the building is weathered and needs to be repainted. The interior was in better condition, though.
10
Wonderful
jonbroholm, May 2015
Pros (+) This is a great value, 1 block from the town plaza, and 2 blocks from the beach. Nothing fancy, but comfy and quiet. The included breakfast was great.

Location

Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Puerto Morelos Lighthouse102 m
  • Puerto Morelos Town Square128 m
  • Dr. Alfredo Barrera Marin Botanical Garden2.9 km
  • Crococun Zoo3.8 km
  • Arrecife de Puerto Morelos National Park8.1 km
  • Bonanza Ranch9.5 km
  • Playa Paraiso Golf Club13.8 km
  • Parque Cenote Las Mojarras17.9 km
  • Selvatica Adventure Kingdom21.2 km
  • Tulum Mayan Ruins91 km
  • Coba Archaeological Site97.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel el Moro

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel el Moro

  • Where is Hotel el Moro located?

    Hotel el Moro is located at Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, 0.1 km from the centre of Puerto Morelos. Puerto Morelos Lighthouse is the closest landmark to Hotel el Moro.

  • When is check-in time and check-out time at Hotel el Moro?

    Check-in time is 15:00 and check-out time is 11:30 at Hotel el Moro.

  • Does Hotel el Moro offer free Wi-Fi?

    Yes, Hotel el Moro offers free Wi-Fi.

  • Does Hotel el Moro offer free parking?

    Yes, Hotel el Moro offers free parking.

  • How far is Hotel el Moro from the airport?

    Hotel el Moro is 20.8 km from Cancun. Hotel el Moro is 37.4 km from Cozumel.

  • Does Hotel el Moro have a pool?

    Yes, Hotel el Moro has a pool on-site.

  • How does KAYAK find such great Hotel el Moro hotel deals?

    KAYAK scours the web for all room deals available at Hotel el Moro in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel el Moro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel el Moro.

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