Overview

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Viva Wyndham Azteca
Top Romantic Hotel

Paseo Xaman-Ha, Manzana 8 Lote 1, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4100

€222+

Overall guest ratings

8.6/10 Excellent
based on 901 reviews

Review highlights

  • 9.5
  • 9.3
  • 9.1
  • 6.7

Good to know

  • Great menu
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Clean hotel facilities

Nearby

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    About

    Located on the breathtaking Riviera Maya in the PlayacarComplex, just two miles from Playa del Carmen and 45 miles from Cancun International Airport. Spectacular resort setting with miles of white sand beaches.

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    WyndhamOta

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Child-friendly
    • Golf
    • Airport shuttle
    • Babysitting or child care
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Hot tub
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Child pool
    • Outdoor pool
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 901 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.0 "90% said rooms were clean."
      9.6 "Clean pool, said 96%."
      8.6 "86% said the bathroom was clean."
      8.0 "80% thought the dining area was clean."
    • 9.3 "Wonderful beach."
      8.9 "89% appreciated the clean beach."
      9.3 "Beach sports facilities are great, according to 93%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      8.4 "Lovely bar service, according to 84%."
      9.6 "96% said the tour guides were very nice."
      10.0 "Excellent childcare, thought 100%."
      8.0 "80% were happy with the room service."
    • 9.0 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to shopping."
      7.9 "City centre within easy reach, said 79%."
    • 8.4 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.9 "For only 69%, the bathroom was ok."
      5.8 "Only 58% thought the furniture was functional."
      5.7 "Only 57% thought the air conditioning was adequate."
      6.8 "68% thought the minibar was ok."
      6.1 "For only 61%, the tv was ok."
    • 4.6 "Internet is poor."
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    Overall rating

    8.8 Excellent
    based on 711 reviews
    • 9.7 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
      8.7 "87% said the bathroom was clean."
      9.7 "Clean pool, said 97%."
    • 9.4 "Wonderful beach."
      8.7 "87% appreciated the clean beach."
      9.1 "Beach sports facilities are great, according to 91%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      7.0 "70% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
      9.6 "96% said the tour guides were very nice."
    • 8.9 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      8.8 "88% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.6 "Food is delicious."
      7.9 "79% loved the menu selection."
      7.7 "77% loved the dining experience."
      8.1 "Yummy desserts, said 81%."
      9.4 "94% enjoyed the snacks that were offered."
      7.8 "78% enjoyed the fish/seafood dishes."
    • 5.1 "Internet is average."

    Overall rating

    8.9 Excellent
    based on 189 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.0 "90% said rooms were clean."
      9.7 "Clean pool, said 97%."
    • 9.4 "Wonderful beach."
      9.0 "90% appreciated the clean beach."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
    • 9.0 "Excellent amenities."
      8.9 "89% found the grounds to be nice."
      8.5 "85% thought the building was wonderful."
    • 8.9 "Food is delicious."
      7.9 "79% loved the menu selection."
      7.9 "79% loved the dining experience."
    • 6.1 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      5.6 "Only 56% thought the air conditioning was adequate."
      6.4 "Only 64% thought the furniture was functional."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Clean hotel facilities"
    data provided by TrustYou

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