Overview

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Hotel Maya Azul

5th Avenue between 10th and 12th Street, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3130

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+52 984 873 3130

Overall guest ratings

8.2/10 Excellent
based on 122 reviews

Review highlights

  • 9.0
  • 7.5
  • 6.8
  • 5.0

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    Hotel Maya Azul puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available 24 hours) for MXN 1570 per person. Guests can indulge in massages or mani/pedis, and seafood is served at Mr Chile La Quinta Ave, which is open for breakfast, lunch, and dinner. An outdoor pool and a garden are other highlights, and rooms offer patios and refrigerators.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Concierge service
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 122 reviews
    • 9.0 "Terrific location."
    • 7.5 "Good beach."
    • 6.8 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      5.0 "50% said the reception staff was ok."
    • 6.0 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
    • 5.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.6 "Value below average."
    • 4.5 "Breakfast is below average."
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    Overall rating

    8.7 Excellent
    based on 122 reviews
    • 8.9 "Location is great."
    • 7.6 "Good beach."
    • 7.1 "Good service."
      10.0 "100% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
      6.1 "Only 61% thought the shower was ok."
    • 5.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 3.7 "Breakfast is below average."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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