Overview

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Hotel Maya Azul

5th Avenue between 10th and 12th Street, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3130

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+52 984 873 3130

Overall guest ratings

6.7/10 Good
based on 182 reviews

Review highlights

  • 8.9
  • 7.5
  • 4.3
  • 3.8

Nearby

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    About

    Hotel Maya Azul puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available 24 hours) for MXN 1570 per person. Guests can indulge in massages or mani/pedis, and seafood is served at Mr Chile La Quinta Ave, which is open for breakfast, lunch, and dinner. An outdoor pool and a garden are other highlights, and rooms offer patios and refrigerators.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Concierge service
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 182 reviews
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.5 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Average value."
    • 6.0 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 3.6 "Breakfast is below average."
    • 3.3 "Disappointing food."
    • 2.8 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
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    Overall rating

    7.0 Good
    based on 161 reviews
    • 9.2 "Terrific location."
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 4.5 "Bad amenities."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 2.8 "Quite uncomfortable."
    • 2.3 "Awful rooms."
      3.2 "68% said rooms were dirty."
      1.9 "81% complained about the bathroom."

    Overall rating

    6.6 Good
    based on 20 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
    data provided by TrustYou

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