Hacienda Paradise Hotel

3 stars
Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
6.4
Okay
based on 586 reviews
586 reviews
Sat 15/11
-
Sun 16/11
1 room, 2 guests
Deals from
€22
/Cheapest rate per night
Room Type
Provider
Nightly total
King room
€22
Double room
€26
Standard Room
€26
20 more Hacienda Paradise Hotel deals
20 more Hacienda Paradise Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Just 2 blocks from the beach and near a variety of activities, this boutique hotel in Playa del Carmen has comfortable guest rooms and relaxing facilities, such as an outdoor pool. Hotel Hacienda Paradise features spacious guest rooms with attractive wood furnishings, plush linens and organic toiletries. Guests can also enjoy free wireless internet access and low-cost calls worldwide. The concierge desk at the Hacienda Paradise can arrange restaurant reservations, transportation and more. Visitors can walk to the vibrant Fifth Avenue, a pedestrian walkway with restaurants, bars and boutiques. Activities such as diving and archaeological tours are available near the hotel.
6.4
Okay rating
Based on 586 verified guest reviews

Latest deals for Hacienda Paradise Hotel

Sat 15/11
Sun 16/11
Standard Room
bed type unknown
€26
nightly with fees
bed type unknown
€31
nightly with fees
bed type unknown
€37
nightly with fees
King room
bed type unknown
€22
nightly with fees
bed type unknown
€25
nightly with fees
1 king bed
€30
nightly with fees
Superior room
bed type unknown
€57
nightly with fees
Double room
bed type unknown
€26
nightly with fees
bed type unknown
€28
nightly with fees
1 double bed
€35
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hacienda Paradise Hotel

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Spa

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Mosquito net
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe
  • Delivered food is securely covered

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor furniture
  • Garden

General

  • Garden view
  • Inner courtyard view
  • Tile/marble floor
  • Pool view
  • Storage available

Pool and spa

  • Massage
  • Spa
  • Outdoor pool
  • Pool towels

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Dining

  • Minibar
  • Restaurant

Laundry

  • Laundry facilities

Workspace

  • Desk

Reviews of Hacienda Paradise Hotel

6.4
Okay
586 verified ratings
Wonderful
222
Very good
112
Good
97
Okay
39
Fair
30
Mediocre
29
Poor
57

Summary of reviews

Guests say
Guests generally appreciated the hotel's location and friendly staff, but many expressed dissatisfaction with cleanliness, breakfast quality, and service. Numerous reviews highlighted issues with cockroaches, dirty rooms, and unhelpful staff. While some guests enjoyed the pool and room size, the overall sentiment leaned towards disappointment due to the lack of proper amenities and maintenance.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Amenities1.5 out of 10
Breakfast1 out of 10
Service0.5 out of 10
Cleanliness0 out of 10
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All reviews

9.1
Wonderful
Anonymous, Jun 2017
Pros (+) Cheap, a/c in spacious rooms, center of town, friendly staff, couple blocks from beach. Let us use their bug spray as mosquitos in PdC are no joke - saved us!
10
Wonderful
Anonymous, Apr 2016
Pros (+) I loved that they were so environmentaly conscious, the breakfast was delicious and the whole place was just so relaxing. It's also located at a perfect spot near the clubs/bars, restaurants, shops and mall! The staff was also excellent and very helpful. Overall great experience.
Cons (-) The only thing I didn't like, which isn't a big deal, was the cafe closes early.

Location

Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe194 m
  • Beyond Diving319 m
  • Mexico Blue Dream372 m
  • Mamita's Beach Club0.5 km
  • O2 Mexico0.6 km
  • Parque 28 de julio0.6 km
  • Albertos SCUBA1 km
  • Terminal Marítima de Playa del Carmen1.3 km
  • Guadalupe Church1.8 km
  • Aviario Xaman Ha1.8 km
  • 5th Avenue2 km
  • The Reef Marina2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hacienda Paradise Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hacienda Paradise Hotel

  • Where is Hacienda Paradise Hotel located?

    Hacienda Paradise Hotel is located at Ave 10 Entre Calle 20 Y 22 Norte in Gonzalo Guerrero, 1 km from the centre of Playa del Carmen. La Fe is the closest landmark to Hacienda Paradise Hotel.

  • When is check-in time and check-out time at Hacienda Paradise Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Hacienda Paradise Hotel.

  • Does Hacienda Paradise Hotel offer free Wi-Fi?

    Yes, Hacienda Paradise Hotel offers free Wi-Fi.

  • How far is Hacienda Paradise Hotel from the airport?

    Hacienda Paradise Hotel is 19.2 km from Cozumel. Hacienda Paradise Hotel is 49.3 km from Cancun.

  • Does Hacienda Paradise Hotel have a pool?

    Yes, Hacienda Paradise Hotel has a pool on-site.

  • How does KAYAK find such great Hacienda Paradise Hotel hotel deals?

    KAYAK scours the web for all room deals available at Hacienda Paradise Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda Paradise Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda Paradise Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
The Green Village Hotel8.4 Excellent (519 reviews)0.05 kmRestaurant, Free Wi-Fi, Free parking€58+
3-star hotel
Hotel Kavia 5th Avenida7.4 Good (1,156 reviews)0.06 kmRestaurant, Bar/Lounge, Room service€76+
2-star hotel
27% cheaperHotel Bosque Caribe, 5th Av. zone7.2 Good (1,965 reviews)0.07 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker€21+
2-star hotel
21% cheaper
Playalingua Del Caribe
0.08 km€23+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
27% cheaperHotel Bosque Caribe, 5th Av. zone7.2 Good (1,965 reviews)0.07 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker€21+
2-star hotel
21% cheaper
Playalingua Del Caribe
0.08 km€23+
2-star hotel
Hotel Coco de Mar Quinta Avenida
7.6 Good (52 reviews)0.12 kmWi-Fi, Tea/coffee maker, Coffee machine€29+
4-star hotel
Soho Playa Hotel8.3 Excellent (1,095 reviews)0.09 km€41+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
The Green Village Hotel8.4 Excellent (519 reviews)0.05 kmRestaurant, Free Wi-Fi, Free parking€58+
4-star hotel
Soho Playa Hotel8.3 Excellent (1,095 reviews)0.09 km€41+
2-star hotel
Hotel Coco de Mar Quinta Avenida
7.6 Good (52 reviews)0.12 kmWi-Fi, Tea/coffee maker, Coffee machine€29+
3-star hotel
Hotel Kavia 5th Avenida7.4 Good (1,156 reviews)0.06 kmRestaurant, Bar/Lounge, Room service€76+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.7
1.0 km
Cozumel
19.2 km

Everything you need to know for your stay in Playa del Carmen