Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

City Express Playa del Carmen

Balam Canche Lote 4 Manzana 30, 11000 Playa del Carmen, QR, Mexico
+52 555 249 8050

€58+

Overall guest ratings

7.2/10 Good
based on 724 reviews

Review highlights

  • 8.3
  • 6.3
  • 4.8
  • 4.1

Good to know

  • Clean hotel facilities

Nearby

    show all

    About

    Located in Playacar, this eco-friendly hotel is within 1 mi (2 km) of Cenote Chaak Tun, Yucatek Divers, and Playa del Carmen Maritime Terminal. Central Square and Racing Dakart Riviera Maya are also within 2 mi (3 km).

    Less More
    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Room service
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Facilities for disabled guests
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 724 reviews
    • 8.3 "Location is great."
      8.0 "80% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      8.7 "Easily accessible by car, said 87%."
    • 6.3 "Service is ok."
    • 5.9 "Beach is so-so."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.6 "74% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
      0.5 "95% said the bathroom was dirty."
      1.1 "89% said rooms were small."
      2.1 "79% had problems with the shower."
      1.8 "82% found problems with the furniture."
      3.8 "62% thought the tv was sub-standard."
    • 3.6 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
      1.1 "89% said rooms were small."
    • 3.4 "Internet is poor."
    View all review categories

    Overall rating

    7.2 Good
    based on 260 reviews
    • 8.4 "Location is great."
    • 6.2 "Service is ok."
    • 6.1 "Pool is mediocre."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.5 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      3.5 "Air conditioning was criticized by 65%."
      4.3 "57% thought the tv was sub-standard."
    • 3.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.5 "Air conditioning was criticized by 65%."
      3.9 "61% thought it was too noisy."
    View all review categories

    Overall rating

    7.3 Good
    based on 419 reviews
    • 8.5 "Location is great."
      8.3 "83% liked the proximity to shopping."
    • 6.0 "Service is ok."
    • 5.7 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.5 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      1.9 "81% had problems with the shower."
      2.6 "74% thought they were poorly maintained."
    • 3.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
    View all review categories

    Overall rating

    5.9 OK
    based on 14 reviews
    • 3.7 "Rooms are not good."

    Overall rating

    6.9 Good
    based on 28 reviews
    • 5.6 "Service is ok."
    • 4.5 "Not very clean."
    • 4.1 "Rooms are not good."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

    Photos
    Map

    Map

    Close