Overview

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Cleopatra Palace Hotel
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Avda del las Americas s/n, 38660 Playa de las Américas, Canarias, Spain
+34 922 757 500

€143+

Overall guest ratings

8.6/10 Excellent
based on 2,411 reviews

Review highlights

  • 9.5
  • 9.5
  • 4.8
  • 4.5

Good to know

  • Friendly atmosphere
  • Friendly service
  • Beach nearby

Nearby

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    About

    A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Américas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility.

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    Cleopatra Palace Hotel

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Playground
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Tennis
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,411 reviews
    • 9.5 "Wonderful beach."
      8.2 "82% appreciated the clean beach."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "94% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Easily accessible by car, said 75%."
    • 9.4 "Excellent breakfast."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.0 "70% said the recreation staff was great."
    • 6.4 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.8 "62% were disappointed with the minibar."
    • 4.5 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 4.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.7 "Wellness & sports facilities were not very nice."
      2.0 "80% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    based on 1,856 reviews
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
    • 9.4 "Excellent breakfast."
    • 9.3 "Wonderful beach."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.4 "Good pool."
      9.3 "Clean pool, said 93%."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.2 "Average value."
    • 4.3 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.9 "61% complained about the bathroom."
      1.6 "84% found problems with the furniture."
      2.4 "76% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      4.8 "52% criticized the small bathroom."
    • 4.1 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      4.8 "52% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    based on 433 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "Wonderful beach."
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.4 "Value below average."
    • 4.2 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
    • 3.9 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      2.8 "72% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    8.3 Excellent
    based on 120 reviews
    • 9.7 "Terrific location."
    • 9.6 "Wonderful beach."
    • 9.3 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.6 "66% found the grounds not bad."
    • 5.0 "Average value."
    • 4.6 "Not very comfortable."
      3.8 "62% thought it was too noisy."
    • 4.6 "Rooms are not good."
      1.6 "For 84%, the rooms looked old."
    • 4.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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