Overview

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The Shells Resort & Spa Phu Quoc
Top Wellness Hotel

Ganh Gio Beach, Duong Dong Town, Phu Quoc, Vietnam
+84 773 718 888

€102+

Overall guest ratings

8.6/10 Excellent
based on 893 reviews

Review highlights

  • 9.5
  • 9.1
  • 6.7
  • 6.4

Good to know

  • Nice building
  • Pleasant hotel grounds
  • Great view

Nearby

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    About

    At The Shells Resort & Spa Phu Quoc, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and body scrubs. FLOW Restaurant serves breakfast, lunch, and dinner. There are 2 bars/lounges and a free airport shuttle, and rooms at this upscale resort get the details right with deep soaking tubs and premium bedding.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Free airport shuttle
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 893 reviews
    • 9.5 "Excellent pool."
      8.6 "Clean pool, said 86%."
    • 9.1 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      8.0 "80% thought it was pleasantly quiet."
      9.7 "97% said the beds were comfortable."
      7.4 "74% were satisfied with the air conditioning."
      9.4 "94% liked the big bathroom."
    • 8.7 "Breakfast is good."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.5 "85% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
      10.0 "100% loved the terrace."
    • 8.3 "Rooms are great."
      9.6 "96% thought rooms were spacious."
      9.5 "95% thought the view was good."
      9.7 "97% said the beds were comfortable."
      8.4 "84% said rooms were clean."
      9.6 "96% enjoyed the balcony."
      7.4 "74% were satisfied with the air conditioning."
      9.4 "94% liked the big bathroom."
      9.2 "92% appreciated the modern rooms."
    • 6.7 "Location is acceptable."
      6.2 "Only 62% were satisfied with the proximity to shopping."
      6.8 "Reasonably accessible by car, said 68%."
      6.0 "Only 60% were satisfied with the proximity to sightseeing."
    • 6.4 "Service is ok."
      5.2 "Only 52% thought the service was professional."
      5.4 "54% said the reception staff was ok."
      5.0 "50% thought the pool/beach service was ok."
    • 5.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      5.3 "53% thought the dining experience was appropriate."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.4 "Value below average."
      1.0 "The price was too high for 90%."
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    Overall rating

    8.4 Excellent
    based on 669 reviews
    • 9.4 "Excellent pool."
    • 9.1 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
      9.8 "98% said the beds were comfortable."
    • 8.7 "Breakfast is good."
    • 8.3 "Bar is amazing."
      8.1 "Delicious alcoholic drinks, according to 81%."
    • 8.2 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      9.6 "96% thought the view was good."
      8.5 "85% said rooms were clean."
      9.8 "98% said the beds were comfortable."
      9.4 "94% enjoyed the balcony."
    • 6.9 "Location is acceptable."
      6.2 "Only 62% were satisfied with the proximity to shopping."
    • 6.8 "Sufficient wellness & sports facilities."
    • 5.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
    • 4.5 "Value below average."
      1.0 "The price was too high for 90%."
    • 4.2 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 178 reviews
    • 9.4 "Excellent pool."
    • 9.0 "Very comfortable."
      9.4 "94% thought rooms were spacious."
      9.7 "97% said the beds were comfortable."
    • 8.9 "Breakfast is good."
    • 8.6 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.7 "87% found the grounds to be nice."
    • 8.6 "Rooms are great."
      9.5 "95% thought the view was good."
      9.4 "94% thought rooms were spacious."
      9.7 "97% said the beds were comfortable."
    • 6.5 "Sufficient wellness & sports facilities."
    • 6.5 "Location is acceptable."
    • 6.4 "Service is ok."
    • 5.2 "Food is average."
    • 4.2 "Value below average."
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    Overall rating

    8.5 Excellent
    based on 44 reviews
    • 8.7 "Vibe was good."
    • 8.5 "Amenities are good."
    • 8.2 "Rooms are great."
    • 7.6 "Good cleanliness."
    • 7.3 "Good beach."
    • 6.2 "Service is ok."
      5.1 "Only 51% thought the service was professional."
    • 4.4 "Value below average."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Good to know
    "Nice building"
    "Pleasant hotel grounds"
    "Great view"
    data provided by TrustYou

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