Excellent
8.0
Pros:
Spacious room.
Cons:
No.
Okay
5.0
Pros:
No comments
Cons:
I could have stayed at the Hampton with breakfast included for less and greater value.
Excellent
10.0
Cons:
Could not link my phone to the TV for screen sharing. Having an HDMI in the room would be nice.
Excellent
8.0
Pros:
Bed confortable and quiet room
Cons:
the alarm clock rang at 5:00 am ! We didn’t set this alarm. Very anoying!
Excellent
9.0
Pros:
location / value
Excellent
10.0
Pros:
Rooms very clean, staff has always been excellent.
Cons:
The bathroom had a protruding support under the counter that we continually tripped over or walked into. Definitely a hazard. We have stayed a number of times in this hotel and this was the only room with this issue.
Good
7.0
Cons:
I didn’t like the pot smoker at night rounding out the property. You should hire security!
Excellent
10.0
Pros:
I loved that they didn’t have carpet !!! So beautiful!
Cons:
I couldn’t get an extra chair In the room .
Excellent
8.0
Pros:
Very standard room but clean and well kept that had had a fairly recent renovation. Staff was polite and helpful and they had a free EV charger.
Cons:
There was some construction going on, but aside from missing wallpaper in part of the hall not disruptive.
Excellent
10.0
Okay
5.0
Cons:
Setting did not feel cozy.
Excellent
8.0
Pros:
Rooms were clean and front desk efficient. Location not far from downtown/experimental farm/417. We have stayed here numerous times and will return again.
Excellent
10.0
Pros:
Rooms are updated and very clean. Good access to 417/downtown.
Good
6.0
Pros:
Location and staff were great.
Cons:
Walls, trim, crown mouldings needed to be cleaned. Floors had not been swept. If the rooms were cleaned properly and a good carpet installed this place would have a totally different feel to it.
Mediocre
2.0
Cons:
It was not what I thought it would be according to the pictures. There was water damage, peeling paint, chipped paint.
Excellent
10.0
Pros:
Great friendly staff. Quiet. Easy access. Clean.
Good
6.0
Pros:
The room was large and spacious.
Cons:
Definitely! We were unable to check in at 3:00pm. We were kept waiting until 4:00. Our friends waited over an hour for their room, while other people were given room keys ahead of them. At 10:15am on Sunday extremely loud pounding music came from below us
Excellent
10.0
Pros:
It was very spacious and neat.
Cons:
The wash hand facet drains so slowly.
Excellent
9.0
Pros:
Close to 417, lots of parking
Excellent
10.0
Pros:
Cleanliness nicely updated I liked the fact there was no carpet in the room. Nice size bathroom. Also there is a bus stop a two minute walk that will take you to the downtown core. Definitely would save on parking and the stressful drive through traffic
Cons:
No
Excellent
9.0
Pros:
Enjoyed free parking and very clean and quite
Cons:
No indoor pool or jacuzzi
Excellent
9.0
Pros:
loved that there was a microwave
Cons:
all good!!
Poor
1.0
Pros:
I've stayed here many times when in the city and always had a pleasant stay.
Cons:
Unfortunately my stay wasn't great along with others on the 2nd floor. Not the hotels fault but I feel it should have been dealt with better. Guests in the room next door to me woke me up at around 6am with what could only be described as a sermon.
Okay
5.0
Cons:
Room was being cleaned before I was checked out...
Good
6.0
Cons:
Outdoor pool was closed
Good
6.0
Pros:
Good Location for my purposes
Cons:
Nothing special.
Poor
1.0
Pros:
Nothing it was a horrible experience
Cons:
Everything
Good
6.0
Cons:
we ordered two queens, but got two doubles. one of the bed is making sound with little movement. Noise can be heard for movement from upper stairs early in the morning. which should not happen to a 3.5 star hotel.
Good
7.0
Pros:
location
Cons:
no
Good
6.0
Cons:
my food froze in the bar fridge, they offered me a free breakfast but all my travel food, lunch included was lost.
Good
7.0
Pros:
Practicability, beds very nices
Cons:
television system not userfriendly and very slow without HD. Chormecast did not work.
Good
7.0
Pros:
Experience excessive noise from the laundry room and the laundry pick up,other then that everything else fine
Good
6.0
Pros:
Room seevixe
Cons:
The front desk lady was not very nice
Mediocre
3.0
Pros:
contd from below When you take into consideration the extra cost to find food we would have expected some voucher for meals etc would not be unreasonable
Cons:
Having stayed at best western before this one was not a plus. Owing to the storm we were without power for 18 hours and we supported the hotel by staying. When asked if we would be receiving a discount for inconvenience the answer was NO.
Poor
1.0
Pros:
Very little.
Cons:
First of all, this was supposed to be a Three and a Half star hotel and it is approximately a Two or Two and a Half star. With a power failure there was no back-up power system available and instead we were handed 99 cent flashlights. Not happy.
Okay
5.0
Pros:
I liked they had no carpet in the rooms
Cons:
was definitely more worn than I expected
Mediocre
2.0
Pros:
Sheets are clean and enough
Cons:
Only one small bed for two people! Never has staff cleaning room.
Okay
5.0
Pros:
Pleasant staff
Cons:
Few amenities
Mediocre
3.0
Cons:
If this is a BW Plus I don't want to see a BW
Okay
4.0
Cons:
ordered room service and it took way too long for food to arrive
Okay
5.0
Pros:
The room was large enough for 4 people and it was clean.
Cons:
The staff was rude, especially the people from housekeeping who had no respect for the tranquility of the guests. Also, a lot of the staff use the same elevator that the guests, which is unusual.
Okay
5.0
Pros:
large rooms, wifi worked well, room had microwave
Cons:
rooms too plain. had to set chair really low and reach up to use computer on desk. swimming pool closes too early and is only outdoors. hotel not as nice as most 3 star hotels i've stayed at. breakfast not included.
Okay
4.0
Pros:
I already sent an email about the dismal attitude of the front desk woman on duty when I arrived
Cons:
The attitude of the front desk woman on duty at my arrival
Poor
1.0
Pros:
Not 3.5 Star Hotel!
Okay
5.0
Pros:
location
Cons:
I don't like my room, too close to the elevator. I can hear the elevator going up and down all day. The room has only one double bed. No sofa bed. it is hard for three people to stay in. Unable to change to any other room. Very disappointed.
Okay
5.0
Pros:
Staff were very friendly, and room was clean.
Cons:
Not worthy of a 3.5 star rating IMO. Told we'd have a queen size bed, but it was a double. My husband is 6'5" so his feet hung off the bed a good ways. Overly not impressed with the accommodations. Old and outdated.
Good
6.0
Pros:
Hotel was clean Pool area was undesirable and needed a good cleaning
Cons:
Staff was unprofessional Cleaning staff were not friendly