4 stars
Hotel Neuschloss Otaru
Photos of Hotel Neuschloss Otaru
Overview
Please spend the luxurious time, seeing the ocean from your room and private bath.
Latest deals for Hotel Neuschloss Otaru
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Neuschloss Otaru
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Shuttle service (free)
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
- Dining table
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- 24-hour front desk
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 metres)
- Alarm clock
- Wardrobe or closet
Laundry
- Laundry facilities
- Trouser press
Workspace
- Desk
Things to do
- Gift shop
Spa
- Sauna
Reviews of Hotel Neuschloss Otaru
8.5
Very good
699 verified ratings
Wonderful
317
Very good
155
Good
121
Okay
43
Fair
29
Mediocre
11
Poor
23
Summary of reviews
Guests say
Guests appreciated the beautiful location and views of the hotel, along with the amenities such as the onsen in the room and the breakfast options. However, many expressed dissatisfaction with the cleanliness and service, noting that the hotel felt rundown and that staff performance was lacking, particularly outside of the restaurant.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.4 out of 10
185 reviews
8.8 out of 10
29 reviews
Location
Shukutsu 3-282, Otaru 047-0047
What's nearby
- Otaru Aquarium351 m
- Otaru Kihinkan0.7 km
- Otaru Nishin Goten0.7 km
- Otaru Museum3 km
- Otaru Canal Park3.4 km
- Sankaku Market4.5 km
- Otaru Miyakodori Shopping District4.5 km
- Otaru Station4.6 km
- Otaru Museum Bank of Japan4.6 km
- Tomioka Catholic Church5.1 km
- Marchen Intersection5.2 km
- Main Building of Music Box Museum5.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Neuschloss Otaru
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Neuschloss Otaru
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See most recommended stays in OtaruGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 5.4 km |
Nearest airport | Sapporo Okadama |
Distance to airport | 33.1 km |