Hotels near Noibai Airport, Hanoi

Pros: Friendliness of staff who are always professional and have a smile on their face and remember who you are as a returning guest.

Cons: Everything was good except the breakfast on Sunday morning is served by room service and that came cold, maybe being able to ask for a selection of what you feel for breakfast instead of being given what the kitchen thinks.

Pros: Friendly staff and very helpful and professional

Cons: Everything was great

Pros: The best place to stay in Hanoi.

Pros: We rented 4 rooms All seamed very comfortable and clean. Staff was extremely nice

Pros: Room was spacious and very spacious. Great breakfast.

Pros: Green garden, many flowers

Pros: This was one of the best serviced residences I have ever stayed in. You are treated like a king. The one bed apartment is huge and spotless. Kitchen is brand new and room services will even do the dishes for you. Breakfast is amazing and the restaurant is fantastic. The gym is gigantic and brand new. The area is the West lake which is away from the noise and smog of Hanoi. I'd recommend to stay in the old quarter first, do the sight seeing and your Halong Bay cruise and then stay here for the end of your trip.

Cons: Nothing.

Pros: Spacious entrance and comfortable chairs. Clean room.

Cons: The breakfast was less than average for a 5 star hotel. The aircon in my room's fan (910) could not go down to low speed and it blows directly on the bed.

Pros: Breakfast was excellent. Room smelled pleasant and comfort. The place was nice and quiet, you could watch beautiful sunset there!

Cons: The Valentine menu set was the only thing I dislike during the stay. Some of ingredients in the dishes were not suitable for everyone. And the restaurant provided too little options. It might be because of the lunar holiday and Covid-19, but still, my family was not satisfied with the menu set.

Pros: The apartment was on a lake. Loved the lake. The actual hotel is very tired and not really well kept.

Cons: Check in was awful. A woman who said she was a manager had no people skills and was quiet rude and only responded to our questions and requests when i asked to speak to the manager. The rest of the staff were very nice after this awful experience. Our friends had similar odd experiences with staff who it seems need better customer service training.

Pros: I liked the pool area, and the bathroom was nicer than the actual bedroom. The bedroom was pretty underwhelming.

Cons: A little overpriced for what it is, what was on offer and I didn’t feel like it was value for money. Parts seemed a little outdated, and I didn’t feel it was worth it.

Pros: We did the romantic indulgence package and absolutely loved it. Every detail exceeded our expectations. All of the staff were lovely. It's the best service we've received in Vietnam. The room was comfortable and the bed was a dream. Both of the included meals were excellent. The cocktails, afternoon tea and the sweets and wine in the room were perfect. Excellent value for money. Couldn't recommend it more.

Cons: The room could be improved by adding power outlets next to the bed. In 2020, I think most people like to plug in their smartphones within reach at night.

Pros: room, facilities, tiny caffe Latte for breakfast rather than a mug

Cons: check-in 3 PM or later.

Pros: All the staff was amazingly kind! The super big yard and playground is just about right for the kids.

Cons: Not really

Pros: Breakfast is catered mainly to Japanese clients. Family friendly area next to lake...very quiet... lots of restaurants around...

Cons: Old buildings and facilities, specially bathroom

Pros: Great for a Weekend.

Cons: I want to stay there again but the price has gone up and is very expensive.

Pros: As a base to explore Tay Ho it is not a bad location, really good restaurants are walking distance away. The room was very quiet and the breakfast was made to order. If its nice enough to utilize pool, it would make a huge difference to your stay. Overall we thought this location would make a great short-term or long-term accommodation rather than an overnight getaway. Especially if you had your own transportation, we regretted not brining the bikes.

Cons: This accommodation is in a fairly good location, but very hard to find for Grab/taxi drivers. We phoned the reception twice sitting in the taxi looking at the property fence, a good 30 minutes trying to get in. Once you find the driveway it's then not so easy to find the reception, we got lost and needed another call to reception. We actually had problems every time we ordered a taxi and found the reception unhelpful. That being said, the accommodation does run a shuttle bus to a couple of local places. We stayed for 2 nights- rained the entire stay. Its not great if its raining- pool table had no balls, restaurant closed at 6pm, the shop is closed, reception is hit and miss, and you essentiallystuck in your room.

Pros: Great buffet breakfast and very attentive staff. Excellent shower! Club lounge good value.

Cons: The hotel should start to eliminate single use plastic. I saw no evidence that they are moving towards this, unlike many other hotel chains. Small plastic bottles of water where a large dispenser could be installed and refilled, toiletries could be refillable rather than tiny bottles/bars of soap.

Pros: An absolutely fantastic choice for staying in Hanoi. We stayed in a club-level room and the service was impeccable. From our check-in, to the staff in the lounge, to the staff in the main restaurant, to the cleaning staff, everyone was friendly, helpful, and made us feel very welcome. We often stay in executive/club levels in Saigon/Hanoi, and this one is definitely one of the best we've stayed in during the past 6 years in Vietnam. Other Positives: --The bed was soft and comfortable--this is a huge plus in Asia --The lounge had the most incredible happy hour. It was a mini buffet, not 4-5 dishes. Each night it was different and from the smoked salmon to the seared tuna to the roasted chicken, it was just wonderful. We didn't need to go out for dinner with this vast array of food. They even had 6-8 desserts and 4-5 fruits each night. It was a large, uncrowded lounge with lots of room for people to spread out, and the seating was inviting and comfortable. --The service deserves to be mentioned again. Each evening we were welcomed to the club lounge by name, and it was a warm, welcoming atmosphere. --The room was very nice. There was a great view over the lake and a comfortable arm chair to sit in. --The bathroom had a tub and a stand alone shower. The Grohe rain shower is worth mentioning--simply the best and it makes me want to buy one for my own home. --The morning buffet breakfast was vast and delicious. From chocolate croissants, to omelets, to hot dishes (all served with lovely lattes or teas), there isn't much you could want that wasn't on this buffet. Excellent service by the restaurant staff, which deserves recognition.

Cons: I'm honestly not sure there is much to improve upon! It will be our first choice upon returning to Hanoi.

Pros: Outstanding staff. Exquisite cuisine.

Cons: In case you are in a hurry, Hotel provide box to take your breakfast out

Pros: Great hospitality received from all staff and I lovely surprise of a room upgrade on arrival 😃

Pros: Very delicious

Cons: Smoke salmon

Pros: Nothing

Cons: It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.

Pros: The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.

Cons: The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.

Pros: Nice and couteous staff, breakfast with a wide range of choice.

Cons: Nothing I didn't like.

Pros: Very nice breakfast. Service minded staff. Book a room with balcony with view to West Lake, worth the extra cost.

Pros: the location is good, in a quite corner of a crowded city, by the lake. Has private car park.

Cons: Toilet is small

Pros: Great place to stay, clean, staff most helpful

Cons: Nothing

Pros: Everything was ok! Not super, but just fine!

Cons: Foto's make it look a bit nicer then it was, but overall it was fine! Swimmingpool was very cold, but great after a long flight!

Pros: How clean

Cons: Location

Pros: This was our third time stay in the month of December, always great service.

Cons: We weren’t able to book the Lakeview side this last visit, it is much noisier on the city view side.

Pros: Gym, pool, sauna, jacuzzi, big rooms

Cons: Food is expensive, location is quiet far from old district

Pros: Location is good.

Cons: Hi price compared to the quality. The maintenance of equipments is bad. The staff and company did not make any efforts to make us feel home as the name of the hostel seems to suggest.

Pros: Near to the airport.

Cons: The shower, bed and problems with safety of sockets. Problems with grab and no good food nearby.

Pros: Nothing. Absolutely nothing. When we asked manager and staff about lack of facilities and where was the tennis and bike hire and tv in room....they just laughed and palmed us off with some rubbish excuse... said "but there is a fusbal table for the kids". You had to buy your own tea bags from the shop.

Cons: It was unclean. You could feel every single spring in the mattress. The cord on the kettle didn't reach any of the PowerPoints. No tea and coffee in your room or even a bottle of water. Sheets were unclean on the bed. The water from sink ran out onto the floor. No hot water or even Luke warm from shower. Just cold. The aircon rattled so much it was too loud to sleep. Dogs barked all night from surrounding area. No window to the outside. All photos on booking.com did not match the actual hotel. Lied about their facilities. There is no bicycle hire, no tennis court and no tv in room. Lights were on in the hallways during the night which shone through a white perspect sheet straight into your room...making it too light to sleep. the tomato sauce at breakfast was 2 years out of date. The breakfast given I wouldn't have even fed to my dog. Worst place I have ever stayed in my entire life.

Pros: Easy check-in, friendly staff. Clean room, close to the airport, walking distance actually (15 minutes). The room is large and rather quiet.

Cons: The negative sides: - the shower situation is not ideal as it is a shower fixture on the wall with a drain on the floor and you project water everywhere. Then the floors are wet all over the bathroom. - the bed was hard as a brick, so were the pillows. - there was a mildew smell in the room. Coming from the AC??? I didn't check the condition of the AC filters... But the smell was very unpleasant through the night. - No coffee for breakfast :-( But it was a good breakfast other than that, à la carte.

Pros: A perfect hotel to stay near the airport in Hanoi

Pros: I love this hotel. I stayed there for nearly 2 weeks & I will be going back when I return to Hanoi. I loved the huge room I had with amazing views from my windows & balcony. The staff are so lovely & accomodating & couldn’t do enough for me.

Cons: My room didn’t have a shower - only a jacuzzi/bath which I found a bit inconvenient but i make did. The breakfast could have been better but I still managed to find something to eat.

Pros: - Service - got an upgrade

Cons: - bad smell - mold - dirty windows, no good view - bad and dirty bathroom conditions; drain was clogged; very bad smell - bad TV signal - although we got an upgrade it was not worth the price

Pros: Comfortable bed and room.

Cons: The breakfast offering a little to sparse.

Cons: We booked a suite here thinking it would be a small bit of luxury compared to a normal double room. On arrival, we realized the rooms were very average, the aircon didn’t work as well as we wanted it to, there were geckos in the hall, our fridge didn’t work at all and we had to request bathrobes since there were none in the room. Finally, when we checked out, we were shocked that they charged us SIXTY Australian dollars for a medium sized load laundry. Only when I complained, did they “realize” it was “only” a forty dollar charge- which is still ridiculously overpriced for Asia. Lastly, they charged one of our associates cards’ three times after check out. She only realized a few days later. Would NOT recommend this hotel at all.

Pros: The location is quite central and close to many restaurants. The Decor was Authentic Asian.

Cons: No Vegan breakfast, there are fortunaly many Vegan restaurants in Tay Ho. We requested in Vietnamese the day before for Vegan food. Our room did not have a kettle, but there was tea and coffee.

Pros: Beautiful lobby. Room was fine.

Cons: Limited breakfast choice probably due to low season but eggs were very good.

Pros: Good location - accessible! Staff very helpful and polite.

Cons: Bathroom needs work. Wifi service must be secured. Curtains look dirty and dusty.

Pros: Staff is very helpful and supportive. Choice of breakfast is limited but very tasty, good quality and quantity. will visit soon.

Cons: Maintenance could be improved like bathroom doors are worn out lot of calcium deposit on taps. AC could be more efficient.

Pros: Breakfast was very tasty. The staffs were so kind. After check-out, I could use shower.

Cons: There was no table to put my PC. There were not enough space to put my toiletries.

Pros: Great staff but they charged more about $2. Good food also.

Cons: The walls are.thin and you can hear the next door person

Pros: location was very good , they could have given us the lake view instead of back balcony . This always with booking .com booking hotels never give the scenic view when booked here. Staff a well behaved but breakfast was utter waste not of standard. Need to improve that .

Cons: breakfast

Pros: great location in the center of Tay Ho's bustling expat scene. The rooms facing West Lake have great views.

Cons: the AC could not be turned down from 18 degrees, there was no wifi and no hot water for the shower despite leaving on the hot water heater for several hours beforehand. Add a small lumpy hard mattress and a leaky shower and it was a fairly uncomfortable stay all around

Pros: It was in a good location

Cons: It was very dirty, dirty sheets and pillow cases. When asked for clean ones the staff said they didn’t have any

Cons: Fridge did not work or not turned on,very small room,hard bed.

Pros: Location and friendly staff.

Cons: Old facilities, barely cleaned, cockroaches and mosquitos in the bathroom.

Pros: I like the location of the hotel, cleanliness and friendly staff.

Cons: Hotel have to work on breakfast food options. Options are very limited.

Pros: near west lake area, near bars, shopping malls, temples, restaurants, lake view

Cons: over priced for the standard offered. superior room has no window and cost way more than it should. no kettle in the room.