Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 905 374 4447

€64+

Overall guest ratings

6.8/10 Good
based on 1,924 reviews

Review highlights

  • 8.3
  • 7.8
  • 4.9
  • 4.6

Nearby

    show all

    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada. The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra, serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space, our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark, Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

    Less show all
    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Child pool
    • Cable or satellite TV
    • Terrace/Patio
    • Game room
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.8 Good
    based on 1,924 reviews
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      8.0 "Management was excellent, said 80%."
      7.0 "70% said the booking process went smoothly."
    • 6.2 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.9 "71% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 4.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.4 "Value below average."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
      0.8 "Dirty pool, said 92%."
    • 3.7 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.9 "81% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
      4.5 "55% were disappointed with the minibar."
      3.2 "68% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      3.9 "61% were unsatisfied with the kitchenette."
      2.1 "79% thought the tv was sub-standard."
    View all review categories

    Overall rating

    6.9 Good
    based on 1,000 reviews
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.8 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 6.2 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.3 "Sufficient wellness & sports facilities."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 4.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      0.7 "For 93%, the rooms looked old."
      3.5 "65% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
      4.4 "56% were disappointed with the minibar."
      3.7 "63% were unsatisfied with the kitchenette."
      1.2 "88% had problems with the shower."
    • 3.9 "Pool is below average."
    View all review categories

    Overall rating

    6.7 Good
    based on 846 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 4.8 "Internet is poor."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      2.6 "For 74%, the lobby entrance was sub-standard."
      2.7 "73% complained about the elevator."
    • 4.5 "Value below average."
    • 3.4 "Pool is below average."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.6 Good
    based on 19 reviews
    • 8.1 "Great service."

    Overall rating

    7.3 Good
    based on 57 reviews
    • 8.3 "Location is great."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.0 "Average amenities."
    • 3.7 "Rooms are not good."
      1.0 "90% said rooms were small."
    • 3.3 "Not very clean."
    • 2.0 "Quite uncomfortable."
      1.0 "90% said rooms were small."
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    niagara falls
    niagara falls
    great view
    falls view
    extra resort fee
    great location
    small room
    rainbow
    additional fee
    proximity to the falls
    view room
    black mold on the grout
    clifton hill
    More
    More
    More
    Photos
    Map

    Map