Palazzo Caracciolo Napoli - MGallery

Via Carbonara 112, 80139 Naples, Napoli, Italy
+39 081 016 0111

Cheapest
rate per night

8.3

Excellent
based on 712 reviews
Palazzo Caracciolo Napoli - MGallery - Naples, Napoli, Italy
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com €94
TripAdvisor €100
AccorHotels.com €104
Hotels.com
TripAdvisor
AccorHotels.com

Good to know

Value for money

7.9

Distance to city centre

0.8 km

Location rating

7.5

Nearest airport

Naples

Distance to airport

4.2 km

Rooms

Check-in
Check-out

King rooms

€364+

Bed type
Provider
Total stay + taxes & fees
King bed
€364

Deluxe rooms

€133+

Bed type
Provider
Total stay + taxes & fees
Unknown
€133
Unknown
€145
Unknown
€150
Unknown
€151
Unknown
€158
Unknown
€167
Double bed
€179
Unknown
€208
Double bed
€236

Queen rooms

€120+

Bed type
Provider
Total stay + taxes & fees
Unknown
€120

Double rooms

€111+

Bed type
Provider
Total stay + taxes & fees
Unknown
€111
Unknown
€113
Unknown
€122

Superior rooms

€94+

Bed type
Provider
Total stay + taxes & fees
Unknown
€94
Queen bed
€104
Unknown
€105
Double bed
€105
Unknown
€105
Unknown
€110
Unknown
€110
Unknown
€110
Unknown
€111
Unknown
€113
Unknown
€117
Unknown
€118
Unknown
€121
Unknown
€129
Unknown
€139
Unknown
€140
Unknown
€143
Unknown
€146
Unknown
€153
Unknown
€161

Executive rooms

€301+

Bed type
Provider
Total stay + taxes & fees
Unknown
€301

Standard rooms

€333+

Bed type
Provider
Total stay + taxes & fees
Unknown
€333

Reviews

Pros

Cons

Traveller rating

115
64
27
9
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    10.0

    I was greeted by the sweet Mr Gennaro at the check in counter. He made my check in smooth and made sure to offer his help in any of the things I was hoping to do on my trip. Then there was Mr Gennaro from the spa. He exceeded all expectations with his kind and helpful attitude. My cellphone charger had died and I needed a place to get one soon, he instead gifted me one he has laying around and told me not to worry about it. So this honest review of his amazing hospitality is my thank you. I highly recommend this hotel, it is beautiful, in the center of so many awesome things to do, the staff is so very helpful and the rooms were tidy and comfortable.

    That I had to leave so soon!

  • Mediocre
    Feb 2020
    3.0

    Room too hot. Noisy. Heard noises all night.

  • Excellent
    Feb 2020
    9.0

    I had my first experience in the hotel's spa and it was super relaxing. I also booked to travel to Pompeii through the hotel and the reception staff were more than helpful.

    I only had one bad experience when I first ordered a steak from the hotel's restaurant. It came out raw even though I'd ordered medium rare. When I brought this to the waiter's attention, the steak was replaced immediately.

  • Excellent
    Feb 2020
    9.0

    My partner and I had a lovely stay here. It was a short walk from the train station, and we were able to explore Naples on foot easily from the hotel. The staff were fantastic! We made the most of the facilities (spa and room service). It made for a very enjoyable stay.

  • Good
    Apr 2019
    7.7

    Common spaces were beautiful and location great. Restaurant was delicious for dinner.

    Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

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About

Overview

The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

8.3 Excellent

based on 712 reviews

8.8

Cleanliness

8.6

Comfort

8.7

Staff

7.9

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Concierge service
Cribs available
Gift shop
Laundry facilities
Meeting/Banquet facilities
Room service
Hot tub
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Designated smoking area
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Linens
Towels
Lift
Massage
Allergy-free room
Bathtub
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Children's television networks
City view
Cleaning products
Coffee machine
Conditioner
Desk
Electric kettle
Family rooms
Flat-screen TV
Fold-up bed
Free toiletries
Garden view
Heating
Interconnected room(s) available
Key card access
Kids meals
Laptop safe
Newspapers
Parking garage
Private bathroom
Radio
Safety deposit box
Shampoo
Shower
Shower cap
Slippers
Smoke alarm
Snack bar
Sofa bed
Solarium
Soundproof rooms
Soundproofing
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Dustbins
TV
Valet parking
VIP room facilities
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Public transport tickets
Shops (on site)
Special diet menus (on request)
Tour desk
Wake-up service
Pay-per-view channels
Bathrobe
Garden
Spa and wellness centre
Laundry service
Spa
Indoor pool
Coffee shop
Safe
Free Internet
Steam room
Babysitting or child care
Express check out
Airport shuttle

FAQs when booking at Palazzo Caracciolo Napoli - MGallery

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Does Palazzo Caracciolo Napoli - MGallery offer free Wi-Fi?

Does Palazzo Caracciolo Napoli - MGallery offer free parking?

Does Palazzo Caracciolo Napoli - MGallery offer free airport shuttle service?

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Can you bring pets to Palazzo Caracciolo Napoli - MGallery?

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Photos

All photos (35)
Bedroom (6)
Bar (1)
Pool (2)
Lobby (3)

Location

Most popular landmarks

  • Duomo di Napoli 279 m
  • Basilica di Santa Restituta 287 m
  • Orto botanico di Napoli 0.6 km
  • Cappella Sansevero 0.8 km
  • Chiesa di San Domenico Maggiore 0.9 km
  • Museo Archeologico Nazionale di Napoli 0.9 km

Naples travel guide

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