3 stars
Sentrim Castle Royal Hotel
Photos of Sentrim Castle Royal Hotel
Overview
Colonial hotel with a 24-hour front desk and a coffee shop A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services. Sentrim Castle Royal Hotel offers 68 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Sentrim Castle Royal Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
General
- Family rooms
- Telephone
- Tile/marble floor
- City view
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Cleaning products
- Wardrobe or closet
Pool
- Rooftop pool
- Outdoor pool
Laundry
- Laundry facilities
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Sentrim Castle Royal Hotel
7.9
Good
172 verified ratings
Wonderful
47
Very good
43
Good
36
Okay
13
Fair
16
Mediocre
1
Poor
16
Guests say
Guests appreciated the hotel's central location, making it convenient for visiting local attractions, and received positive remarks about the friendly and helpful staff. However, many guests expressed dissatisfaction with the cleanliness and maintenance of the rooms, citing issues like malfunctioning amenities and outdated fittings. Overall, while the service and location were highlights, the cleanliness and misleading pricing were significant concerns.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.9 out of 10
4 reviews
Location
Moi Avenue, Mombasa 800
What's nearby
- Uhuru Garden0.4 km
- Mombasa Tusks0.4 km
- Old Town0.8 km
- Fort Jesus1.1 km
- Seventh-day Adventist Church Nyali2.1 km
- Nyli Bridge2.2 km
- Koroga Country Club3.2 km
- Mamba Village Centre4.3 km
- Nyali Beach4.5 km
- Voyager Beach5 km
- Kingdom Hall Of Jehovah's Witnesses6.8 km
- Haller Park7.4 km
Policies
Check-in/Check-out | Check in anytime after 12:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sentrim Castle Royal Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price