Overview

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Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

€126+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.3/10 Good
based on 11,084 reviews

Review highlights

  • 8.2
  • 7.2
  • 3.2
  • 2.9

Good to know

  • Wonderful sightseeing

Nearby

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    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 11,084 reviews
    • 8.2 "Location is great."
    • 7.2 "Good breakfast."
    • 5.9 "Service is ok."
    • 3.2 "Generally quite dirty."
    • 2.9 "Awful rooms."
    • 2.0 "Horrible vibe."
    • 1.8 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.3 Good
    based on 1,773 reviews
    • 8.0 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 5.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 3.2 "Awful rooms."
      0.9 "91% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      3.1 "69% said rooms were small."
      1.1 "89% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
    • 3.1 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.4 "Horrible vibe."
      1.4 "Unfriendly atmosphere, according to 86%."
      1.2 "88% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.3 Good
    based on 8,645 reviews
    • 8.1 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good breakfast."
    • 5.6 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 3.2 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 2.7 "Awful rooms."
      0.8 "92% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      0.6 "94% criticized the small bathroom."
      2.9 "71% thought the tv was sub-standard."
      3.9 "61% were unsatisfied with the kitchenette."
      0.9 "91% had problems with the shower."
    • 2.2 "Horrible vibe."
      1.3 "Unfriendly atmosphere, according to 87%."
      1.1 "89% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 1.4 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 665 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 3.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 2.7 "Awful rooms."
      2.3 "77% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      1.5 "85% found problems with the furniture."
    • 1.9 "Horrible vibe."
    • 1.8 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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