Overview

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Best Western Plus Grand Hotel Victor Hugo

3-5 Victor Hugo Avenue, Luxembourg, Luxembourg, Luxembourg
+352 262 7440

€70+

Overall guest ratings

8.1/10 Excellent
based on 1,299 reviews

Review highlights

  • 9.7
  • 9.3
  • 4.6
  • 3.8

Good to know

  • Near city centre
  • Friendly service

Nearby

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    About

    Our 4-star design hotel, located in the city center, commands 40 rooms, five suites and an annex featuring 21 rooms. All our rooms are individually designed to provide you with several features for the modern conveniences. Incorporating a modern and comfortable design, our room decor reflects the clean, uncluttered feel of the hotel as a whole. All our rooms and suites here at the BEST WESTERN PLUS Grand Hotel Victor Hugo are equipped with high-speed Internet, interactive digital television, air conditioning and hairdryers. The sauna as well as the fitness room is synonymous with wellness and offer vitality, relaxation and energy! Our hotel bar

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,299 reviews
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.7 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 4.6 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      1.2 "88% thought the tv was sub-standard."
      4.0 "60% had problems with the shower."
      0.7 "93% found problems with the furniture."
      0.6 "94% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      3.5 "65% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 3.8 "Disappointing food."
    • 0.8 "Disappointing wellness & sports facilities."
      1.1 "89% were unhappy with the sauna."
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    Overall rating

    8.2 Excellent
    based on 714 reviews
    • 9.6 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.4 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 7.3 "Good breakfast."
    • 7.2 "Internet works."
    • 4.8 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were big enough."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% thought the tv was sub-standard."
      0.5 "95% found problems with the furniture."
      4.0 "60% had problems with the shower."
    • 4.4 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 3.9 "Disappointing food."
    • 0.6 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 90 reviews
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 6.7 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 3.8 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      4.5 "55% said rooms were small."
    View all review categories

    Overall rating

    7.5 Good
    based on 25 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
    • 4.3 "Not very comfortable."

    Overall rating

    7.8 Good
    based on 467 reviews
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 7.5 "Good breakfast."
    • 6.9 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.0 "Disappointing food."
    • 3.5 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.0 "90% thought the tv was sub-standard."
      1.3 "Air conditioning was criticized by 87%."
      3.7 "63% had problems with the shower."
    • 3.2 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      3.5 "65% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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