Overview

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Renaissance Lucerne Hotel
Top Family Hotel

Pilatusstrasse 15, 6002 Lucerne, Luzern, Switzerland
+41 41 226 87 87

€170+

Overall guest ratings

8.5/10 Excellent
based on 680 reviews

Review highlights

  • 10.0
  • 9.1
  • 9.0
  • 6.1

Good to know

  • Great reception
  • Comfortable beds
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.

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    Marriott V2

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 680 reviews
    • 10.0 "Internet works perfectly."
    • 9.1 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.0 "For 50%, maintenance was acceptable."
      5.5 "55% said the view was so-so."
      6.4 "Only 64% thought the shower was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.1 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 510 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      5.3 "53% thought the bathroom was big enough."
      6.6 "Only 66% thought the shower was ok."
      5.2 "For 52%, maintenance was acceptable."
      5.4 "Only 54% thought the furniture was functional."
      5.2 "52% said the view was so-so."
    • 6.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
      5.3 "53% thought the bathroom was big enough."
    • 5.9 "Breakfast is mediocre."
    • 3.6 "Value below average."
      1.2 "88% said the breakfast was too expensive."

    Overall rating

    8.7 Excellent
    based on 115 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.8 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 4.8 "Value below average."

    Overall rating

    8.8 Excellent
    based on 54 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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