Overview

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Imperial Swan Hotel and Suites

4141 South Florida Avenue, Lakeland, FL, United States
+1 863 647 3000

€106+

Overall guest ratings

6.4/10 Good
based on 264 reviews

Review highlights

  • 9.5
  • 9.4
  • 4.4
  • 3.9

Nearby

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    About

    Imperial Swan Hotel & Suites puts you within a 15-minute drive of Polk Museum of Art and features an airport shuttle (available 24 hours). After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and rooms offer conveniences like sofa beds and refrigerators.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Cable or satellite TV
    • Free Internet
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 264 reviews
    • 9.5 "Excellent value."
    • 9.4 "Incredible bar."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
    • 4.4 "Pool is below average."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.8 "Disappointing food."
    • 3.7 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      4.3 "57% criticized the small bathroom."
    • 3.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      4.3 "57% criticized the small bathroom."
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    Overall rating

    6.1 Good
    based on 100 reviews
    • 9.2 "Terrific location."
    • 7.4 "Good service."
    • 3.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.6 "64% said rooms were dirty."
    • 3.8 "Not very comfortable."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."

    Overall rating

    5.0 OK
    based on 158 reviews
    • 7.2 "Good service."
    • 3.7 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      0.8 "92% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 2.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."

    Overall rating

    6.9 Good
    based on 5 reviews
    • 4.0 "Rooms are not good."
    data provided by TrustYou

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