Overview

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Mandarin Oriental Kuala Lumpur
Top Romantic Hotel

Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
+60 323 808 888

€131+

Overall guest ratings

9.1/10 Excellent
based on 2,508 reviews

Review highlights

  • 9.5
  • 9.0
  • 7.0
  • 6.1

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Professional service
  • Friendly service

Nearby

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 2,508 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      8.7 "87% said the concierge service was amazing."
      9.4 "Lovely pool/beach service, according to 94%."
      8.1 "81% were happy with the room service."
      10.0 "Management was excellent, said 100%."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.7 "Food is delicious."
      7.8 "78% loved the menu selection."
      8.6 "Yummy desserts, said 86%."
      10.0 "100% enjoyed the snacks that were offered."
      8.6 "86% loved the dining experience."
    • 8.6 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.5 "Breakfast is good."
    • 7.0 "Nice rooms."
      6.5 "Only 65% thought the furniture was functional."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 6.1 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.5 "Value below average."
      2.6 "74% thought it was overpriced."
      4.8 "The price was too high for 52%."
      1.8 "82% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    based on 1,304 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.5 "Lovely pool/beach service, according to 95%."
      7.7 "77% were happy with the room service."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Food is delicious."
      8.0 "80% loved the menu selection."
      8.9 "Yummy desserts, said 89%."
    • 8.6 "Breakfast is good."
    • 8.5 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 4.1 "Value below average."
      2.5 "75% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 702 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.6 "Food is delicious."
      7.5 "75% loved the menu selection."
      8.9 "Yummy desserts, said 89%."
    • 8.2 "Breakfast is good."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 4.1 "Value below average."
      2.6 "74% thought it was overpriced."
      4.8 "The price was too high for 52%."
    • 2.4 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 125 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.5 "95% thought the service was very professional."
      9.0 "90% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.0 "Nice rooms."
    • 6.3 "Vibe was decent."
    • 4.8 "Value below average."

    Overall rating

    9.1 Excellent
    based on 376 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.7 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.3 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.5 "Vibe was decent."
    • 4.3 "Value below average."
      2.4 "76% thought it was overpriced."
    • 2.1 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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