H15 Palace, a Luxury Collection Hotel, Krakow

5 stars
ul. Sw. Jana 15, 31-017 Krakow, Malopolskie, Poland
Krakow, Poland
9.4
Wonderful
based on 1485 reviews
1,485 reviews
Thu 13/11
-
Fri 14/11
1 room, 2 guests
Deals from
€126
/Cheapest rate per night
Room Type
Provider
Nightly total
Double room
€126
Standard Room
€146
Deluxe room
€174
61 more H15 Palace, a Luxury Collection Hotel, Krakow deals
61 more H15 Palace, a Luxury Collection Hotel, Krakow deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Dating back to the 17th century, H15 Palace pays homage to Krakow’s rich past, blending antique paintings and period furnishings with contemporary design. Floral polychromed wooden beams and original frescoes harmonise with sleek modern touches, creating a space where each room tells a distinctive story. Pockets of history are revealed throughout, from the original stone foundations in the spa areas to the Baroque-inspired architecture in our courtyard. Our courtyard and rooftop offer a respite from the bustling cobbled streets, while the Bistro, Library Bar and Artesse restaurant are steeped in a quiet love for food and drink. Krakow is a city of layers. Take them apart, move them around and play them as you wish. You’ll fall for this city in a heartbeat.
9.4
Wonderful rating
Based on 1,485 verified guest reviews

Latest deals for H15 Palace, a Luxury Collection Hotel, Krakow

Thu 13/11
Fri 14/11
Superior room
bed type unknown
€200
nightly with fees
bed type unknown
€211
nightly with fees
bed type unknown
€230
nightly with fees
Standard Room
bed type unknown
€146
nightly with fees
bed type unknown
€148
nightly with fees
bed type unknown
€155
nightly with fees
Double room
bed type unknown
€126
nightly with fees
1 twin bed
€178
nightly with fees
bed type unknown
€182
nightly with fees
Classic room
bed type unknown
€194
nightly with fees
1 king bed
€214
nightly with fees
bed type unknown
€219
nightly with fees
King room
1 king bed
€221
nightly with fees
bed type unknown
€264
nightly with fees
1 king bed
€437
nightly with fees
Deluxe room
bed type unknown
€174
nightly with fees
bed type unknown
€255
nightly with fees
bed type unknown
€308
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at H15 Palace, a Luxury Collection Hotel, Krakow

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Dining

  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining table

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bathroom

  • Hairdryer
  • Toilet
  • Bathrobe

Things to do

  • Hiking
  • Eco tourism
  • Bicycle hire

General

  • Family rooms
  • Soundproof rooms
  • Storage available

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Outdoor

  • Garden

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of H15 Palace, a Luxury Collection Hotel, Krakow

9.4
Wonderful
1485 verified ratings
Wonderful
1273
Very good
111
Good
39
Okay
21
Fair
18
Mediocre
8
Poor
15

Summary of reviews

Guests say
Guests appreciated the beautiful location and friendly staff, highlighting the upscale fixtures and fittings. However, many expressed dissatisfaction with the service and cleanliness, noting issues such as power outages, unresponsive staff, and discrepancies in room conditions. Overall, while the hotel has potential, improvements in service and maintenance are needed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
Sort by:Most recent

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Location

ul. Sw. Jana 15, 31-017 Krakow, Malopolskie

What's nearby

  • Krakow City Centre90 m
  • Brama Floriańska140 m
  • Barbakan200 m
  • Krakow Old Town263 m
  • Muzeum Historyczne Miasta Krakowa270 m
  • Kościół Mariacki297 m
  • Main Market Square324 m
  • Cloth Hall332 m
  • Academy of Music in Krakow396 m
  • Uniwersytet Jagielloński0.5 km
  • Galeria Krakowska0.6 km
  • Królewska Katedra na Wawelu1.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about H15 Palace, a Luxury Collection Hotel, Krakow

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
November
€240
€248
Cheapest month to stay with an average 47% drop in price.
Most expensive month to stay with an average 35% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at H15 Palace, a Luxury Collection Hotel, Krakow

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at H15 Palace, a Luxury Collection Hotel, Krakow

  • If you’re after a cheap room at H15 Palace, a Luxury Collection Hotel, Krakow, then you should consider staying during the low season. The cheapest deals can generally be found in March and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at H15 Palace, a Luxury Collection Hotel, Krakow, plan to stay on a Tuesday or Friday. The most expensive day is usually Saturday.
  • The cheapest price a room at H15 Palace, a Luxury Collection Hotel, Krakow was booked for on KAYAK in the last 2 weeks was €264, while the most expensive was €264.
  • How long should you stay at H15 Palace, a Luxury Collection Hotel, Krakow? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at H15 Palace, a Luxury Collection Hotel, Krakow

  • Where is H15 Palace, a Luxury Collection Hotel, Krakow located?

    H15 Palace, a Luxury Collection Hotel, Krakow is located at ul. Sw. Jana 15 in Stare Miasto, 0.4 km from the centre of Krakow. Krakow City Centre is the closest landmark to H15 Palace, a Luxury Collection Hotel, Krakow.

  • When is check-in time and check-out time at H15 Palace, a Luxury Collection Hotel, Krakow?

    Check-in time is 15:00 and check-out time is 12:00 at H15 Palace, a Luxury Collection Hotel, Krakow.

  • Does H15 Palace, a Luxury Collection Hotel, Krakow offer free Wi-Fi?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow offers free Wi-Fi.

  • How far is H15 Palace, a Luxury Collection Hotel, Krakow from the airport?

    H15 Palace, a Luxury Collection Hotel, Krakow is 10.6 km from Krakow J. Paul II Balice. H15 Palace, a Luxury Collection Hotel, Krakow is 76.2 km from Katowice Pyrzowice.

  • Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow has a pool on-site.

  • How does KAYAK find such great H15 Palace, a Luxury Collection Hotel, Krakow hotel deals?

    KAYAK scours the web for all room deals available at H15 Palace, a Luxury Collection Hotel, Krakow in Krakow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at H15 Palace, a Luxury Collection Hotel, Krakow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for H15 Palace, a Luxury Collection Hotel, Krakow.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
49% cheaperHotel H15 Francuski Old Town - Destigo Hotels9 Excellent (3,226 reviews)0.06 kmFitness centre, Restaurant, Bar/Lounge€102+
5-star hotel
18% cheaperWyndham Grand Krakow Old Town9.1 Excellent (2,850 reviews)0.08 kmIndoor pool, Spa and wellness centre, Fitness centre€162+
5-star hotel
50% cheaperPolski Pod Bialym Orlem9.1 Excellent (5,455 reviews)0.1 kmRestaurant, Bar/Lounge, Room service€98+
3-star hotel
57% cheaperHotel Floryan Old Town7.7 Good (1,247 reviews)0.11 kmRestaurant, Bar/Lounge, Room service€85+

Cheapest

See cheapest stays in Krakow
4-star hotel
57% cheaperHotel Unicus Krakow Old Town - Destigo Hotels8.7 Excellent (2,352 reviews)0.12 kmFitness centre, Restaurant, Bar/Lounge€85+
3-star hotel
57% cheaperHotel Floryan Old Town7.7 Good (1,247 reviews)0.11 kmRestaurant, Bar/Lounge, Room service€85+
5-star hotel
50% cheaperPolski Pod Bialym Orlem9.1 Excellent (5,455 reviews)0.1 kmRestaurant, Bar/Lounge, Room service€98+
5-star hotel
49% cheaperHotel H15 Francuski Old Town - Destigo Hotels9 Excellent (3,226 reviews)0.06 kmFitness centre, Restaurant, Bar/Lounge€102+

Most recommended

See most recommended stays in Krakow
5-star hotel
18% cheaperWyndham Grand Krakow Old Town9.1 Excellent (2,850 reviews)0.08 kmIndoor pool, Spa and wellness centre, Fitness centre€162+
5-star hotel
50% cheaperPolski Pod Bialym Orlem9.1 Excellent (5,455 reviews)0.1 kmRestaurant, Bar/Lounge, Room service€98+
5-star hotel
40% cheaper
Hotel Unicus Palace Old Town - Destigo Hotels
9.1 Excellent (587 reviews)0.13 kmRoom service, Free Wi-Fi, Tea/coffee maker€119+
5-star hotel
49% cheaperHotel H15 Francuski Old Town - Destigo Hotels9 Excellent (3,226 reviews)0.06 kmFitness centre, Restaurant, Bar/Lounge€102+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.9
0.4 km
Krakow J. Paul II Balice
10.6 km

Everything you need to know for your stay in Krakow

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