Idyllic Concept Resort

The design of the rooms, the fact that it is on the beachfront, the buffet breakfast was quite decent and generous, the beachfront pool and the abundance of water spray guns to wash sand off your feet.

The service ranged from ordinary to indifferent. Many staff couldn’t even manage a smile in some interactions and there were a few minor, yet bizarre occurrences during my stay that left me less than impressed. The location probably isn’t the best on the island. I booked last minute so on reflection, would probably have stayed in a different part of the island called Pattaya Beach.

The location was nice and the pools were excellent.

There was a serious problem with the smell of sewage coming into all our rooms. It was so bad that we had to move for four nights but then had to move back on our last night but they still hadn't fixed it. Some of the staff were excellent but some were quite rude. There was also a problem because at Songkran they decided to throw a mini festival which involved pumping load horrendous music all day and the pushing of drinks and 'special' food. It was meant to be relaxing but our last two days there were awful. The staff were more concerned about making money than the numerous customers who complained/asked for the music to be lowered. Also the food was awful! really bland and tasteless. If you want a decent lunch then head down to castaway :) two mins walk down the beach!