Overview

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Hotel Excelsior

Erzbergerstrasse 2, 34117 Kassel, Hesse, Germany
+49 561 766 4640

€49+

Overall guest ratings

7.3/10 Good
based on 494 reviews

Review highlights

  • 8.9
  • 8.8
  • 5.3
  • 4.8

Good to know

  • Train station is close

Nearby

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    AMENITIES

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    based on 494 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.3 "Food is average."
      5.8 "Side dishes were satisfying, according to only 58%."
    • 4.8 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.1 "69% said rooms were small."
      2.3 "77% had problems with the shower."
      1.1 "For 89%, the rooms looked old."
      3.8 "62% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      2.5 "75% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
    • 4.5 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      3.1 "69% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 1.8 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      0.0 "Unfriendly atmosphere, according to 100%."
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    Overall rating

    7.1 Good
    based on 49 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 7.4 "Good breakfast."
    • 4.8 "Rooms are not good."
    • 4.5 "Not very comfortable."

    Overall rating

    7.2 Good
    based on 19 reviews
    • 4.9 "Rooms are not good."
    • 4.6 "Not very comfortable."

    Overall rating

    6.7 Good
    based on 133 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Disappointing food."
    • 4.5 "Rooms are not good."
      3.5 "65% complained about the bathroom."
    • 4.5 "Not very comfortable."
      4.3 "57% thought it was too noisy."
    • 0.8 "Horrible vibe."
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    Overall rating

    7.4 Good
    based on 291 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      2.0 "80% had problems with the shower."
      3.2 "68% said rooms were small."
    • 4.1 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      3.2 "68% said rooms were small."
    • 2.2 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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