Overview

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Hotel Excelsior

Erzbergerstrasse 2, 34117 Kassel, Hesse, Germany
+49 561 766 4640

€50+

Overall guest ratings

7.3/10 Good
based on 496 reviews

Review highlights

  • 8.9
  • 8.8
  • 4.5
  • 4.2

Good to know

  • Train station is close

Nearby

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    AMENITIES

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 496 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      7.2 "Great parking, according to 72%."
    • 7.2 "Good breakfast."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.5 "Disappointing food."
      2.1 "79% found the side dishes unedible."
    • 4.2 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      2.4 "76% said rooms were small."
      2.2 "78% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      2.4 "76% said rooms were small."
      0.8 "92% criticized the small bathroom."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall rating

    7.1 Good
    based on 54 reviews
    • 8.8 "Location is great."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 4.3 "Rooms are not good."
    • 3.7 "Not very comfortable."

    Overall rating

    7.2 Good
    based on 14 reviews
    • 4.3 "Rooms are not good."
    • 3.7 "Not very comfortable."

    Overall rating

    6.6 Good
    based on 128 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.2 "Disappointing food."
    • 3.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.4 "56% said rooms were dirty."
    • 3.6 "Not very comfortable."
      3.7 "63% thought it was too noisy."
    • 1.2 "Horrible vibe."
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    Overall rating

    7.4 Good
    based on 297 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      2.3 "For 77%, the rooms looked old."
      2.6 "74% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.9 "81% had problems with the shower."
      2.4 "76% said rooms were small."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      4.2 "58% didn't like the uncomfortable beds."
      2.4 "76% said rooms were small."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.6 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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