Overview

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Palatin Hotel Jerusalem

4 Agripas St, 94301 Jerusalem, Yerushalayim (Jerusalem), Israel
+972 2623 1141

€61+

Overall guest ratings

7.7/10 Good
based on 1,241 reviews

Review highlights

  • 9.7
  • 9.3
  • 4.0
  • 3.5

Good to know

  • Friendly service
  • Near city centre

Nearby

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    About

    Location.

    Situated in the heart of Jerusalem, Palatin Hotel Jerusalem is close to Ben Yehuda Street, Temple Mount, and Western Wall. Also nearby are Dome of the Rock and Garden Tomb.

    Hotel Features.

    A free Israeli Kosher breakfast is served daily for guests. This Jerusalem hotel features a 24-hour business center with meeting space, and free WiFi is available throughout the hotel. The concierge can help procure reservations for restaurants and tickets to popular tours. A bar/lounge is on site, and there are complimentary newspapers available in the lobby. Additional amenities include a safe deposit box at the front desk.

    Guestrooms.

    The air-conditioned guestrooms at Palatin Hotel Jerusalem include free WiFi, safes, and LCD TVs with digital premium channels. Bathrooms offer showers, hair dryers, and slippers. Turndown service is offered nightly and housekeeping is provided daily. In addition, amenities available on request include irons/ironing boards, extra towels/bedding, and wake-up calls.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Bar/Lounge
    • Coffee shop
    • Airport shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,241 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      10.0 "Management was excellent, said 100%."
    • 9.3 "Internet works perfectly."
      9.7 "97% said the wifi quality was great."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.2 "92% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "71% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Good value."
      8.6 "86% were happy with the price of the breakfast."
    • 8.3 "Breakfast is good."
      8.6 "86% were happy with the price of the breakfast."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.9 "For 81%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      2.5 "75% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      1.7 "83% were disappointed with the minibar."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
      2.5 "75% criticized the plain hotel."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
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    Overall rating

    7.6 Good
    based on 769 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 9.0 "Internet works perfectly."
      9.6 "96% said the wifi quality was great."
    • 8.9 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      9.1 "91% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Breakfast is good."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.9 "61% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      2.0 "80% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      2.5 "75% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      1.5 "85% were disappointed with the minibar."
    • 3.2 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.2 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    8.0 Good
    based on 148 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.1 "Breakfast is good."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 3.7 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.0 "70% complained about the bathroom."
    • 2.9 "Horrible vibe."
    • 2.6 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.4 "76% thought it was too noisy."
    View all review categories

    Overall rating

    7.8 Good
    based on 322 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.4 "Internet works perfectly."
      9.8 "98% said the wifi quality was great."
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Breakfast is good."
    • 3.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.0 "90% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
      1.1 "For 89%, the lobby entrance was sub-standard."
      1.6 "84% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.1 "For 89%, the lobby entrance was sub-standard."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      2.2 "78% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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