Overview

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Somerset West Lake Hanoi

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

€61+

Overall guest ratings

7.9/10 Good
based on 323 reviews

Review highlights

  • 10.0
  • 10.0
  • 8.8
  • 4.9

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Somerset West Lake Hanoi offers an airport shuttle (available 24 hours) for VND 982000 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a sauna are other highlights, and apartments at this upscale property offer conveniences like kitchenettes and washers/dryers.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Bar/Lounge
    • Tennis
    • Coffee shop
    • Safe
    • Airport shuttle
    • Washer/dryer available in-room
    • ATM on-site
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 308 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 10.0 "Excellent pool."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% were impressed by the laundry service."
    • 7.7 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      7.5 "75% said rooms were clean."
      8.5 "85% thought the view was good."
      8.0 "80% were happy with the bathroom."
      9.4 "94% said the beds were comfortable."
    • 6.9 "Location is acceptable."
      6.3 "Only 63% were satisfied with the proximity to shopping."
    • 4.9 "Disappointing food."
    • 4.3 "Breakfast is below average."
    • 3.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 77 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.9 "Nice rooms."
      8.4 "84% thought the view was good."
    • 6.8 "Location is acceptable."
    • 4.9 "Breakfast is below average."

    Overall rating

    7.9 Good
    based on 77 reviews
    • 8.7 "Great service."
    • 8.4 "Comfort level is high."
    • 7.3 "Nice rooms."
    • 7.1 "Good location."

    Overall rating

    7.1 Good
    based on 135 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.3 "Good value."
    • 7.8 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said rooms were clean."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 4.7 "Disappointing food."
    • 3.3 "Vibe wasn't good."
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    Overall rating

    8.3 Excellent
    based on 18 reviews
    • 8.5 "Great service."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou
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