Overview

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Hangzhou Hotel
Top City Hotel

546 Yanan Road, Hangzhou 310006, China
+86 571 8516 6888

€57+

Overall guest ratings

8.9/10 Excellent
based on 5,340 reviews

Review highlights

  • 9.7
  • 7.9
  • 5.9
  • 4.1

Good to know

  • Clean rooms
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Hangzhou Hotel puts you within a 10-minute drive of West Lake. Guests can indulge in reflexology, and 32F Revolving Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this upscale hotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Facilities for disabled guests
    • Coffee shop
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    based on 5,340 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.5 "85% thought the service was very professional."
      7.6 "76% found the staff to be very friendly."
      9.5 "Housekeeping was great, according to 95%."
      8.8 "Management was excellent, said 88%."
    • 5.9 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "50% thought the kitchenette was ok."
    • 5.9 "Breakfast is mediocre."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      1.5 "85% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    based on 801 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Generally very clean."
      9.0 "90% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.9 "Good service."
    • 5.9 "Rooms are ok."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    based on 2,029 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 8.3 "Food is delicious."
    • 8.1 "Great service."
      8.7 "87% thought the service was very professional."
      7.5 "75% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
    • 5.7 "Breakfast is mediocre."
    • 2.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    9.1 Excellent
    based on 2,189 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.5 "Food is delicious."
    • 7.4 "Good service."
      8.5 "85% thought the service was very professional."
      7.5 "75% found the staff to be very friendly."
      8.8 "Management was excellent, said 88%."
    • 6.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Vibe was decent."
    • 2.7 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 320 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Food is delicious."
    • 8.1 "Great service."
    • 6.5 "Rooms are ok."
    • 5.6 "Breakfast is mediocre."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou
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