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Hotel Universo Guadalajara

Lopez Cotilla 161, 44100 Guadalajara, JA, Mexico
+52 333 613 2815


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Overall guest ratings

6.9/10 Good
based on 278 reviews
See all reviews

Review highlights

  • 9.7
  • 9.3
  • 3.3
  • 2.5


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    Hotel Universo Guadalajara is in the heart of Guadalajara, walking distance from Museo de Cera and Templo de San Agustin. This hotel is within close proximity of Plaza de Armas and Palacio de Gobierno.


    Make yourself at home in one of the 131 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.


    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.


    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and an elevator (lift). Free self parking is available onsite.

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    • Free Wi-Fi
    • Car hire
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Concierge service
    • Room service
    • No smoking
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall rating

    6.9 Good
    based on 278 reviews
    • 9.7 "Terrific location."
    • 9.3 "Excellent value."
    • 8.0 "Great service."
    • 3.3 "Rooms are not good."
    • 2.5 "Disappointing internet connection."
    • 2.1 "Generally quite dirty."
    • 1.8 "Terrible amenities."
    • 1.4 "Horrible vibe."
    View all review categories

    Overall rating

    6.9 Good
    based on 36 reviews
    • 9.8 "Terrific location."
    • 3.0 "Awful rooms."
      0.6 "94% complained about the bathroom."

    Overall rating

    6.8 Good
    based on 241 reviews
    • 9.6 "Terrific location."
    • 8.0 "Great service."
      8.4 "84% said the reception staff was great."
      8.7 "87% found the staff to be very friendly."
    • 4.6 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      0.8 "92% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
    • 2.7 "Disappointing internet connection."
    • 1.9 "Generally quite dirty."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
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