Overview

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Hotel Arena Am Zoo

Theobald Christstraße 19, 60316 Frankfurt am Main, Hesse, Germany
+49 69 405 710

€36+

Overall guest ratings

6.1/10 Good
based on 645 reviews

Review highlights

  • 8.6
  • 7.2
  • 4.0
  • 4.0

Good to know

  • Close to public transport

Nearby

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    About

    Located in Innenstadt, this hotel is within a 15-minute walk of Zoo Frankfurt and Museum of Modern Art. Frankfurt Cathedral and St. Paul's Church are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.1 Good
    based on 645 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.0 "City centre within easy reach, said 90%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good breakfast."
    • 5.7 "Average value."
    • 4.0 "Disappointing food."
    • 4.0 "Service is below average."
      4.7 "53% found the staff to be unfriendly."
      4.0 "60% indicated the reception staff was not good."
      3.3 "67% thought the service was unprofessional."
      4.1 "Bad housekeeping, according to 59%."
      2.0 "80% didn't like the management."
    • 3.4 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.3 "87% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      1.6 "84% said the bathroom was dirty."
      2.4 "76% found problems with the furniture."
      3.9 "61% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
      3.0 "Air conditioning was criticized by 70%."
    • 3.3 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
    • 2.9 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
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    Overall rating

    4.6 OK
    based on 129 reviews
    • 8.4 "Location is great."
    • 3.6 "Service is below average."
      4.0 "60% found the staff to be unfriendly."
    • 3.4 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
    • 3.2 "Awful rooms."
      2.6 "74% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
    • 2.4 "Generally quite dirty."
      2.4 "76% said rooms were dirty."

    Overall rating

    3.9 Mediocre
    based on 38 reviews
    • 3.5 "Service is below average."
    • 3.0 "Awful rooms."
      2.3 "77% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
    • 2.5 "Generally quite dirty."
      2.3 "77% said rooms were dirty."

    Overall rating

    4.4 OK
    based on 477 reviews
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 3.6 "Service is below average."
      4.2 "58% found the staff to be unfriendly."
      4.1 "59% indicated the reception staff was not good."
      4.0 "60% thought the service was unprofessional."
    • 3.1 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
    • 2.6 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
    • 2.5 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      2.3 "77% found problems with the furniture."
      3.5 "65% thought the tv was sub-standard."
      1.6 "84% thought they were poorly maintained."
      1.2 "88% said rooms were small."
      2.0 "80% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
    • 2.3 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Good to know
    "Close to public transport"
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