Recent reviews
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7.7
The standard of professionalism from the staff and the efficiency of the services eg room service was excellent, quality of the food at breakfast was superior I found the location of the hotel inconvenient but the view was spectacular
review from KAYAK -
5.3
We wwere very close to the Playhouse where we had booked a show. Our room was very cold and the temperature showed it had a fault. We felt that the value of the roonm did not match the actual cost.
review from KAYAK -
7.0
I was delighted how easy it was to get a later checkout on the Sunday. Staff were so accommodating. They even managed to rustle up chocolates as a gift to my room in the middle of the night. Top marks for that!
review from KAYAK -
7.0
The best of this hotel was how it was central to Edinburgh. You were in walking distance to all the shops, theatre and main shoppng. The receptionist did not helpfully explain that the parking opposite was quite expensive, but we could of stayed for a few hours in order to unload our cases. Instead suggested going to a long stay car park a fair walk away. The result was me sitting in reception for approx half an hour with all our luggage while I waited for my husband to park the car, and in that time no member of staff offered to take room
review from KAYAK -
6.3
Good location and good size of the room. Our room was an adjoining room separated by a door. This was ok until the couple next door decided to make vigorous noises at 6am on Sunday morning.
review from KAYAK -
6.0
Good facilities and friendly staff. Clean. Expensive breakfast. Lack of offstreet parking.
review from KAYAK -
6.0
Staff were very helpful. Location was good for city centre. Breakfast was excellent. The hairdriers in the room also not being able to fully open the windows.
review from KAYAK -
4.8
the pool area was lovely the staff were quite chaotic room service was very slow the breakfast waiting staff were awful
review from KAYAK -
5.2
Beautiful surroundings, location is ok. Service is excellent. Staff moslty reacted good to ongoing redecoration of breakfast room for example. Single rooms were very small. Noise from street AND from smal hotel corridors started early and ended late: therefore the price of the rooms is too high. Without warning (not even a note) all locks were changed during our stay. No computer available for guests to check websites or e-mail.
review from KAYAK -
6.0
Small and confortable, with all the required services. Telephone in room was not working for outside lines, reported three times but not fixed.
review from KAYAK
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7.7
The standard of professionalism from the staff and the efficiency of the services eg room service was excellent, quality of the food at breakfast was superior I found the location of the hotel inconvenient but the view was spectacular
review from KAYAK -
7.0
I was delighted how easy it was to get a later checkout on the Sunday. Staff were so accommodating. They even managed to rustle up chocolates as a gift to my room in the middle of the night. Top marks for that!
review from KAYAK -
7.0
The best of this hotel was how it was central to Edinburgh. You were in walking distance to all the shops, theatre and main shoppng. The receptionist did not helpfully explain that the parking opposite was quite expensive, but we could of stayed for a few hours in order to unload our cases. Instead suggested going to a long stay car park a fair walk away. The result was me sitting in reception for approx half an hour with all our luggage while I waited for my husband to park the car, and in that time no member of staff offered to take room
review from KAYAK
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5.3
We wwere very close to the Playhouse where we had booked a show. Our room was very cold and the temperature showed it had a fault. We felt that the value of the roonm did not match the actual cost.
review from KAYAK -
6.3
Good location and good size of the room. Our room was an adjoining room separated by a door. This was ok until the couple next door decided to make vigorous noises at 6am on Sunday morning.
review from KAYAK -
6.0
Good facilities and friendly staff. Clean. Expensive breakfast. Lack of offstreet parking.
review from KAYAK -
6.0
Staff were very helpful. Location was good for city centre. Breakfast was excellent. The hairdriers in the room also not being able to fully open the windows.
review from KAYAK -
4.8
the pool area was lovely the staff were quite chaotic room service was very slow the breakfast waiting staff were awful
review from KAYAK -
5.2
Beautiful surroundings, location is ok. Service is excellent. Staff moslty reacted good to ongoing redecoration of breakfast room for example. Single rooms were very small. Noise from street AND from smal hotel corridors started early and ended late: therefore the price of the rooms is too high. Without warning (not even a note) all locks were changed during our stay. No computer available for guests to check websites or e-mail.
review from KAYAK -
6.0
Small and confortable, with all the required services. Telephone in room was not working for outside lines, reported three times but not fixed.
review from KAYAK
