Isaacs Hostel

- Sauna - the personell, who checked me in were really nice - location is ok - pub crawl

This has been one of the worst stays in my travelling life. I could not sleep at all and I mean that. I have travelled 40+ countries and stayed in some 100+ hostels, this was definitely the loudest place. It feels like the place has millions of doors that are impossible to close quietly even if you try and you hear the doors from the floors above and below you as well. Even with earplugs AND music on earphones (not kidding!) I could still hear the doors banging. In my opinion this simply isn't a place to stay unless you are someone who can sleep through any kind of noise or do not plan on sleeping anyway. In addition the place is not really clean, it's not dirty either, but somewhere in between. For example the sauna had dust under the seats and things like that. After not having slept the entire night I went to check out. I told the guy at the reception that I couldn't sleep at all and he did not seem to care or ask why. He only got agitated, when I told him that I didn't want to stay anymore and questioned whether I had really not slept (trust me, one could see that). He then lied to me saying he could not cancel the second night due to booking.coms policy (this is not true, the hostel could have cancelled and that is totally up to them - I told him twice, he denied). He then proceeded to check me in for my second night despite knowing that I didn't wish to stay. I didn't realise at the time what he was doing. While checking me in, he ripped my passport in half - ripped the plastic card out of it!!! - and then gave me the passport back closed, so I only noticed what he had done until I checked in the next hotel ten minutes later. I had him void the check-in and booking has refunded me the second night. However, I also had to get a new passport for some 100 Euros because my passport was void after what the guy had done. I have truly never experienced something like that.

Bathrooms had a weird smell although they were clean. The window rooms are not double glass so you can hear the noise of the passing trains in the tracks just by the hostel all night long and if you stay in the lower floors the street can be kinda noisy as well. The bedroom matress was super stiff and I think my bed (lower bunk bed) had a broken structure because the mattress sunk in the middle. The locker room on the basement has the most shady look I've ever seen in a hostel and although nothing was stolen from us, we were scared it might be just from the look of it, also the locker being see through did not help us feel safer about it of course. Breakfast even for a hostel was poor. Although not a hostel thing I also had the unpleasent experience of having a really unclean person in my room which did not help at all.