Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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10.0 "Excellent wellness & sports facilities."
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9.0 "Excellent pool."
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8.8 "Location is great."9.0 "90%
liked the proximity to shopping ." 9.6 "Near to public transport , according to 96%." -
7.7 "Good service."9.1 "91% found the
staff to be very friendly ." 7.5 "Housekeeping was great , according to 75%." -
7.0 "High comfort."9.1 "91% thought
rooms were spacious ." -
6.6 "Rooms are ok."5.0 "For 50%,
maintenance was acceptable ." -
5.9 "Average value."6.0 "
Breakfast prices were ok , according to 60%." -
5.8 "Breakfast is mediocre."6.0 "
Breakfast prices were ok , according to 60%." -
4.2 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." 1.2 "For 88%, thelobby entrance was sub-standard ." -
2.8 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ." 4.7 "53% thought it wasoverpriced ."
Overall rating
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8.9 "Location is great."
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7.7 "Good service."9.2 "92% found the
staff to be very friendly ." -
7.3 "High comfort."9.1 "91% thought
rooms were spacious ." -
6.7 "Rooms are ok."
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5.5 "Breakfast is mediocre."
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4.7 "Bad amenities."4.6 "54% thought the
building wasn't nice ." -
4.2 "Vibe wasn't good."
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2.7 "Disappointing internet connection."1.9 "81% said the
wifi quality was bad ."
Overall rating
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7.6 "Good service."9.2 "92% found the
staff to be very friendly ." -
6.6 "Average comfort."
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6.3 "Rooms are ok."
Overall rating
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8.4 "Location is great."
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7.5 "Good service."8.7 "87% found the
staff to be very friendly ." -
6.4 "Average comfort."6.7 "
Beds were acceptable for 67%." -
5.8 "Breakfast is mediocre."
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5.8 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 6.7 "Beds were acceptable for 67%." -
5.4 "Average value."
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5.0 "Average amenities."
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4.0 "Vibe wasn't good."4.8 "
Unfriendly atmosphere , according to 52%." -
2.5 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ." 4.0 "60% thought it wasoverpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
The Royal Ascot had a wide range of restaurants and catered for all taste. All the food was bay far the best we have ever eaten on holiday and then there was the chill bar on the roof... cannot begin to say how good that was. what a fantastic idea and the staff were wonderfull. There was no tea coffee facilities in the room.
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7.7review from
Our first time at the Royal Ascot although not our first time in Dubai. So take it as a great recommendation that, in future, this will be our preferred choice. It is next to the Ascot hotel (they actually seem to be one and the same) and part of the Ascot is a fabulous Irish pub called Waxy O'Connors. You can have an excellent pint of Guiness whilst eating traditional fare. We'll be back.
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6.0review from
The gym was well equipped and the room was comfortable and clean During check-in, they did not remind me that breakfast was included and I forgot till it was too late.
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5.0review from
The staff were very helpful and couteous The room flooring and carpeting could have been cleaner.
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4.8review from
The location to the creek and markets were very good. The decor was very nice and it was great having the pool to use. It was also good having good quality restaurants within the hotel. I did not like the location of the room they put us in. We were placed on the 7th floor which was immediately under the staff canteen and cooking area. Throughout the night we were continuously woken by the noise from this area. We complained several times but nothing was done to reduce the noise or to place us in another room. We left the hotel feeling exhausted from lack of sleep.
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6.8review from
The staff were friendly service was excellent Had to pay for drinking water, no tea or coffee making facility in my room
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6.0review from
room size
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7.2review from
The location. the room was spacious. The breakfast restaurant wasn't very comfortable
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6.0review from
It's cleanliness,and courteous staff The fact that I could'nt make my tea anytime because there was no tea kettle in my room.
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6.4review from
Very pleasant staff excluding reception staff.
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7.7review from
The Royal Ascot had a wide range of restaurants and catered for all taste. All the food was bay far the best we have ever eaten on holiday and then there was the chill bar on the roof... cannot begin to say how good that was. what a fantastic idea and the staff were wonderfull. There was no tea coffee facilities in the room.
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7.7review from
Our first time at the Royal Ascot although not our first time in Dubai. So take it as a great recommendation that, in future, this will be our preferred choice. It is next to the Ascot hotel (they actually seem to be one and the same) and part of the Ascot is a fabulous Irish pub called Waxy O'Connors. You can have an excellent pint of Guiness whilst eating traditional fare. We'll be back.
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6.8review from
The staff were friendly service was excellent Had to pay for drinking water, no tea or coffee making facility in my room
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7.2review from
The location. the room was spacious. The breakfast restaurant wasn't very comfortable
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6.0review from
The gym was well equipped and the room was comfortable and clean During check-in, they did not remind me that breakfast was included and I forgot till it was too late.
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5.0review from
The staff were very helpful and couteous The room flooring and carpeting could have been cleaner.
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4.8review from
The location to the creek and markets were very good. The decor was very nice and it was great having the pool to use. It was also good having good quality restaurants within the hotel. I did not like the location of the room they put us in. We were placed on the 7th floor which was immediately under the staff canteen and cooking area. Throughout the night we were continuously woken by the noise from this area. We complained several times but nothing was done to reduce the noise or to place us in another room. We left the hotel feeling exhausted from lack of sleep.
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6.0review from
room size
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6.0review from
It's cleanliness,and courteous staff The fact that I could'nt make my tea anytime because there was no tea kettle in my room.
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6.4review from
Very pleasant staff excluding reception staff.
