Overview

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Excelsior Hotel Ernst
Top Luxury Hotel

Domplatz/trankgasse 1-5, 50667 Cologne, North Rhine-Westphalia, Germany
+49 221 27 01

€150+

Overall guest ratings

9.1/10 Excellent
based on 1,327 reviews

Review highlights

  • 9.8
  • 9.4
  • 8.2
  • 6.6

Nearby

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    About

    With a stay at Excelsior Hotel Ernst, you'll be centrally located in Cologne, steps from Cologne Cathedral and Romano-Germanic Museum. This 5-star hotel is within close proximity of Wallraf Square and Museum of Applied Art.

    Rooms

    Make yourself at home in one of the 140 individually decorated guestrooms, featuring tablet computers and minibars. Flat-screen televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and supervised childcare/activities.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. A train station pick-up service is provided at no charge.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Train station shuttle
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 1,327 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      7.8 "78% found the restaurant service to be one of the best."
      8.8 "88% were happy with the room service."
    • 8.2 "Vibe was good."
      9.3 "93% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
      10.0 "100% enjoyed the lobby entrance."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.4 "84% thought the architecture was beautiful."
      9.0 "90% found the grounds to be nice."
      10.0 "100% enjoyed the lobby entrance."
    • 8.0 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
      9.2 "92% liked the big bathroom."
    • 6.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 0.8 "Horrible pool."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 836 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.9 "Nice rooms."
      7.8 "78% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      9.5 "95% loved the minibar."
      9.1 "91% liked the big bathroom."
      7.1 "71% enjoyed the shower."
    • 7.8 "Good breakfast."
    • 6.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."

    Overall rating

    9.3 Excellent
    based on 212 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.2 "Rooms are great."
      8.9 "89% thought rooms were spacious."
      7.6 "76% were happy with the bathroom."
      9.5 "95% loved the minibar."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 4.9 "Value below average."
      0.0 "100% said the breakfast was too expensive."

    Overall rating

    8.8 Excellent
    based on 66 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Nice rooms."
    • 5.0 "Average value."

    Overall rating

    9.0 Excellent
    based on 212 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.2 "Nice rooms."
      8.8 "88% thought rooms were spacious."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 4.5 "Value below average."
      0.0 "100% said the breakfast was too expensive."
      4.6 "54% thought it was overpriced."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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