3 stars
Mayan Secret Hotel Boutique
Carretera Chetumal - Bacalar Km 9.5, 77900 Chetumal, Quintana Roo, Mexico
Chetumal, Mexico
See location+52 983 839 0590Photos of Mayan Secret Hotel Boutique
Overview
Hotel in Chetumal with a 24-hour fitness center and a sauna This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub, and massage/treatment rooms. Mayan Secret Hotel Boutique offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include kitchen islands. Tempur-Pedic beds feature down comforters. Accommodations at this 3.5-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Latest deals for Mayan Secret Hotel Boutique
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Mayan Secret Hotel Boutique
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
General
- Executive lounge access
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Mountain view
- Tile/marble floor
- Pool view
- Storage available
Services and conveniences
- Conference rooms
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- Chapel/shrine
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Hypoallergenic
- Upper floors accessible by stairs
- Designated smoking area
Pool and spa
- Spa and wellness centre
- Infinity pool
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Dining
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Things to do
- Casino
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Mayan Secret Hotel Boutique
7.6
Good
253 verified ratings
Wonderful
100
Very good
30
Good
41
Okay
25
Fair
19
Mediocre
15
Poor
23
Summary of reviews
Guests say
The hotel received mixed reviews from guests, with significant complaints regarding the service, particularly about unresponsive staff and lack of food service. The cleanliness of the facilities was also a common issue, with guests expressing disappointment in the upkeep of rooms. On a positive note, the location of the hotel was highlighted as charming and peaceful, making it a potentially great place for a quiet retreat.AI-generated from customer reviews
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Score by provider
7.6 out of 10
149 reviews
Location
Carretera Chetumal - Bacalar Km 9.5, 77900 Chetumal, Quintana Roo
What's nearby
- Oxtankah Ruins18.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Mayan Secret Hotel Boutique
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mayan Secret Hotel Boutique
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See most recommended stays in ChetumalGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 7.8 km |
Nearest airport | Chetumal |
Distance to airport | 5.6 km |