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Hotel Lagoon
3 stars

Hotel Lagoon

Mexico, Manzana 19, 77900 Chetumal, Quintana Roo, Mexico
Chetumal, Mexico
See location+52 983 834 5270
From
€2
Cheapest

rate per night

7.9
Good
based on 685 reviews
685 reviews
Room Type
Provider
Nightly total
Double room
Standard Room

Photos of Hotel Lagoon

Overview

Rating
Hotel in Santa Elena with a 24-hour front desk and an outdoor pool Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Hotel Lagoon offers 12 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers. This Santa Elena hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Rating
7.9
Good
Based on 685 verified guest reviews

Latest deals for Hotel Lagoon

Fri 21/3
Sat 22/3
Standard Room
bed type unknown
Double room
2 double beds
2 double beds
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Lagoon

  • Room service
  • Free Wi-Fi
  • Free parking
  • Cable or satellite TV
  • Pets allowed on request. Charges may apply.
  • Laundry service
  • 24-hour front desk
  • Disabled access
  • Air-conditioned
  • Designated smoking area

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Designated smoking area

Services and conveniences

  • Room service
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Free parking

Media and entertainment

  • Cable or satellite TV

Outdoor

  • Garden

Laundry

  • Laundry service

Dining

  • Kettle

Health and safety

  • Daily housekeeping

Pool

  • Pool

Reviews of Hotel Lagoon

7.9
Good
685 verified ratings
Wonderful
293
Very good
124
Good
119
Okay
55
Fair
48
Mediocre
16
Poor
30

Summary of reviews

Guests say
Guests generally appreciated the positive aspects of the hotel's location and the helpful service provided by the staff. However, several reviews highlighted issues with cleanliness, the quality of the breakfast, and the small size of some rooms. Despite some basic amenities being available, overall guest satisfaction was mixed, with many expressing disappointment about specific aspects such as breakfast options and room comfort.
AI-generated from customer reviews
Service8.5 out of 10
Location8.5 out of 10
Amenities6 out of 10
Room Size3 out of 10
Breakfast3 out of 10
Cleanliness2.5 out of 10
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Score by provider

Location

Mexico, Manzana 19, 77900 Chetumal, Quintana Roo

What's nearby

  • Oxtankah Ruins20.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Lagoon

Low season

May

High season

May

Average price (weeknight)

€58
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Lagoon

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Lagoon

  • The cheapest price a room at Hotel Lagoon was booked for on KAYAK in the last 2 weeks was €58, while the most expensive was €58.
  • How long should you stay at Hotel Lagoon? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Lagoon

  • Where is Hotel Lagoon located?

    Hotel Lagoon is located at Mexico, Manzana 19, 9.3 km from the centre of Chetumal. Oxtankah Ruins is the closest landmark to Hotel Lagoon.

  • When is check-in time and check-out time at Hotel Lagoon?

    Check-in time is 14:00 and check-out time is 12:00 at Hotel Lagoon.

  • Does Hotel Lagoon offer free Wi-Fi?

    Yes, Hotel Lagoon offers free Wi-Fi.

  • Does Hotel Lagoon offer free parking?

    Yes, Hotel Lagoon offers free parking.

  • How far is Hotel Lagoon from the airport?

    Hotel Lagoon is 6.7 km from Chetumal. Hotel Lagoon is 13 km from Corozal.

  • Does Hotel Lagoon have a pool?

    Yes, Hotel Lagoon has a pool on-site.

  • How does KAYAK find such great Hotel Lagoon hotel deals?

    KAYAK scours the web for all room deals available at Hotel Lagoon in Chetumal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Lagoon and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Lagoon.

See more FAQs

Nearby hotels and places to stay

3-star hotel
28% cheaperOYO Hotel Rio4.9 Okay (62 reviews)0.7 kmOutdoor pool, Free Wi-Fi, Free parking€27+
3-star hotel
Princess Hotel & Casino Free Zone7.3 Good (7 reviews)1.02 kmRestaurant, Bar/Lounge, Free Wi-Fi€52+
3-star hotel
Princess Vegas Hotel & Casino9 Excellent (4 reviews)1.58 kmOutdoor pool, Spa and wellness centre, Fitness centre€81+
Rental
Enchanted Lagoon Tourist1.4 kmOutdoor pool, wifi, air-conditioned€3,761+
3-star hotel
28% cheaperOYO Hotel Rio4.9 Okay (62 reviews)0.7 kmOutdoor pool, Free Wi-Fi, Free parking€27+
3-star hotel
Princess Hotel & Casino Free Zone7.3 Good (7 reviews)1.02 kmRestaurant, Bar/Lounge, Free Wi-Fi€52+
3-star hotel
Princess Vegas Hotel & Casino9 Excellent (4 reviews)1.58 kmOutdoor pool, Spa and wellness centre, Fitness centre€81+
Rental
Enchanted Lagoon Tourist1.4 kmOutdoor pool, wifi, air-conditioned€3,761+
3-star hotel
Princess Vegas Hotel & Casino9 Excellent (4 reviews)1.58 kmOutdoor pool, Spa and wellness centre, Fitness centre€81+
3-star hotel
Princess Hotel & Casino Free Zone7.3 Good (7 reviews)1.02 kmRestaurant, Bar/Lounge, Free Wi-Fi€52+
3-star hotel
28% cheaperOYO Hotel Rio4.9 Okay (62 reviews)0.7 kmOutdoor pool, Free Wi-Fi, Free parking€27+
Rental
Enchanted Lagoon Tourist1.4 kmOutdoor pool, wifi, air-conditioned€3,761+

Good to know

Distance to city centre

9.3 km

Nearest airport

Chetumal

Distance to airport

6.7 km