Overview

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Hotel Lagoon
Top Economy Hotel

Mexico, Manzana 19, 77900 Chetumal, QR, Mexico
+52 983 834 5270

€34+

Overall guest ratings

8.1/10 Excellent
based on 164 reviews

Review highlights

  • 9.6
  • 9.5
  • 6.5
  • 6.5

Good to know

  • Friendly service
  • Pleasant hotel grounds
  • Great reception

Nearby

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    AMENITIES

    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 163 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent value."
    • 9.4 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
      8.8 "88% thought the building was wonderful."
    • 7.8 "Good vibe."
    • 7.8 "Good location."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 3.3 "Disappointing food."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 96 reviews
    • 9.5 "Excellent amenities."
    • 9.4 "World class service."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good location."
    • 7.2 "High comfort."
    • 6.7 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    based on 66 reviews
    • 9.7 "World class service."
    • 7.6 "Good location."
    • 6.8 "Average comfort."
    • 6.0 "Average cleanliness."
    • 5.8 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    "Great reception"
    data provided by TrustYou

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