Cons (-) Booked a room with king size bed, but received a room with regular double beds.....faulty in room phone (no wake up call).....beds too soft.....pillows to high (unable to sleep...creates neck muscle cramps)
2 stars
Hotel Casa Blanca
A. Álvaro Obregón No 312 Col. Centro, 77000 Chetumal, Quintana Roo, Mexico
Chetumal, Mexico
See location+52 983 832 1248Photos of Hotel Casa Blanca
Overview
Hotel with free parking, steps from Palacio Municipal De Othon P. Blanco A 24-hour business center, a conference center, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a refrigerator in a common area, a business center, and a meeting room are onsite. Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
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Amenities at Hotel Casa Blanca
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
General
- Seating area
- Garden view
- Soundproof rooms
- Telephone
- Tile/marble floor
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Electric kettle
- Kettle
- Food can be delivered to guest accommodation
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Balcony
- Garden
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Hotel Casa Blanca
8.9
Very good
1143 verified ratings
Wonderful
596
Very good
232
Good
211
Okay
48
Fair
30
Mediocre
15
Poor
11
Summary of reviews
Guests say
Guests have mixed feelings about the hotel. Many appreciated the cleanliness and the location, especially proximity to local amenities. However, there were significant complaints regarding the service, with several guests noting unresponsive staff and poor communication. The reliability of the Wi-Fi service stood out as a major concern, alongside discomfort with bedding and room size for some. Overall, while some aspects like room size were commended, the negatives surrounding service and amenities affected the overall experience.AI-generated from customer reviews
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Score by provider
8.9 out of 10
676 reviews
7.1 out of 10
2 reviews
All reviews
Pros (+) Price
Cons (-) Very basic
Location
A. Álvaro Obregón No 312 Col. Centro, 77000 Chetumal, Quintana Roo
What's nearby
- Oxtankah Ruins14.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Casa Blanca
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Casa Blanca
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See most recommended stays in ChetumalGood to know
Value for money | 8.9 |
|---|---|
Distance to city centre | 1.9 km |
Nearest airport | Chetumal |
Distance to airport | 2.6 km |