Overview

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Hotel Heluan
Top Boutique Hotel

Trziste 41, Carlsbad, Carlsbad Region, Czech Republic
+420 355 321 111

€65+

Overall guest ratings

8.4/10 Excellent
based on 396 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.2
  • 6.7

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    A great choice for a stay in Karlovy Vary, Hotel Heluan is just 4.6 mi (7.4 km) from the airport. Free perks include WiFi and buffet breakfast daily between 8:00 AM and 10:00 AM. Rooms at this upscale hotel offer flat-screen TVs and minibars.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Gift shop
    • Spa
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Restaurant
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 396 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 8.2 "Location is great."
    • 7.3 "High comfort."
      9.1 "91% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.0 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      9.2 "92% thought the view was good."
      10.0 "100% liked the big bathroom."
    • 6.7 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.9 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 297 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.9 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 7.2 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      9.4 "94% thought the view was good."
    • 4.9 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
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    Overall rating

    8.2 Excellent
    based on 71 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 8.3 "Location is great."
    • 7.2 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 7.1 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.3 "93% thought the view was good."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Vibe was decent."
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    Overall rating

    8.3 Excellent
    based on 27 reviews
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.4 "High comfort."
    • 7.2 "Nice rooms."
    • 5.1 "Vibe was decent."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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