Overview

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Best Western Le Donjon Les Remparts

2 Rue Du Comte Roger, Cite Medievale, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 23 00

€93+

Overall guest ratings

8.5/10 Excellent
based on 1,752 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.4
  • 5.8

Good to know

  • Comfortable beds
  • Accessible parking
  • Pleasant hotel grounds

Nearby

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    About

    Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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    bestwestern.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Spa
    • Express check out
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,752 reviews
    • 9.1 "Terrific location."
      7.5 "Great parking, according to 75%."
      8.7 "87% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      8.3 "83% were impressed by the valet service."
    • 8.4 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      7.1 "71% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
      7.5 "75% enjoyed the lobby entrance."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% thought the shower was ok."
    • 5.8 "Internet is average."

    Overall rating

    8.4 Excellent
    based on 1,471 reviews
    • 9.2 "Terrific location."
      7.8 "Great parking, according to 78%."
      8.8 "88% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      7.3 "73% liked the proximity to shopping."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
    • 5.7 "Internet is average."
    • 5.6 "Average comfort."
      6.6 "For only 66%, the noise level was all right."

    Overall rating

    8.4 Excellent
    based on 210 reviews
    • 8.9 "Location is great."
      7.2 "Great parking, according to 72%."
      8.6 "86% thought parking was inexpensive."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Average value."
    • 5.8 "Vibe was decent."
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    Overall rating

    8.1 Excellent
    based on 70 reviews
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.4 "Amenities are good."
      7.7 "77% thought the building was wonderful."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
    • 6.2 "Average comfort."
    • 6.0 "Vibe was decent."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Accessible parking"
    "Pleasant hotel grounds"
    data provided by TrustYou

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