Overview

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Au Royal Hôtel

22 Boulevard Jean Jaurès, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 25 19 12

€46+

Overall guest ratings

7.0/10 Good
based on 844 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.3
  • 4.3

Good to know

  • Near city centre

Nearby

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    About

    Located in Bastide Saint-Louis, this hotel is within 1 mi (2 km) of Museum of Fine Arts and Medieval City. La Bastide Saint Louis and Cathar Castles are also within 5 minutes.

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    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Storage available
    • Facilities for disabled guests
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 844 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Good value."
    • 7.6 "Good service."
      8.4 "84% said the reception staff was great."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.2 "Management was excellent, said 92%."
    • 6.2 "Breakfast is mediocre."
    • 4.3 "Disappointing food."
    • 4.3 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.7 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      2.1 "79% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 3.1 "Awful rooms."
      1.5 "85% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
      1.7 "Air conditioning was criticized by 83%."
      2.1 "79% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      0.6 "94% criticized the small bathroom."
      0.6 "94% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
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    Overall rating

    7.0 Good
    based on 649 reviews
    • 8.9 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Good value."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.4 "Management was excellent, said 94%."
    • 6.4 "Breakfast is mediocre."
    • 4.3 "Disappointing food."
    • 4.1 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.5 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 2.9 "Quite uncomfortable."
      4.7 "53% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      1.9 "81% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.4 "Awful rooms."
      1.2 "88% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
      1.5 "Air conditioning was criticized by 85%."
      0.5 "For 95%, the rooms looked old."
      1.9 "81% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.6 "84% said the bathroom was dirty."
      0.4 "96% had problems with the shower."
      0.4 "96% criticized the small bathroom."
    View all review categories

    Overall rating

    6.9 Good
    based on 75 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent value."
    • 7.7 "Good service."
      8.4 "84% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 3.7 "Not very clean."
    • 3.6 "Not very comfortable."
    • 3.5 "Rooms are not good."
      1.5 "85% complained about the bathroom."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
    View all review categories

    Overall rating

    7.5 Good
    based on 118 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Good value."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.8 "Not very comfortable."
      1.9 "Air conditioning was criticized by 81%."
      3.5 "65% thought it was too noisy."
    • 3.6 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.9 "Air conditioning was criticized by 81%."
      3.6 "64% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.9 "71% complained about the elevator."
    • 2.3 "Horrible vibe."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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