Overview

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Shangri-La Hotel, The Marina
Top Business Hotel

Pierpoint Road, Cairns, QLD 4870, Australia
+61 740 311 411

€108+

Overall guest ratings

8.7/10 Excellent
based on 2,367 reviews

Review highlights

  • 9.4
  • 9.0
  • 7.7
  • 5.4

Nearby

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    About

    With a stay at Shangri-La Hotel, The Marina in Cairns (Cairns), you'll be minutes from ZOO To You HQ Wildlife Discovery Centre and Reef Fleet Terminal. This 5-star hotel is within close proximity of Esplanade Lagoon and Cairns Regional Gallery.

    Rooms

    Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Spa
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Child pool
    • Restaurant
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 2,367 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.8 "88% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      7.0 "Management was excellent, said 70%."
    • 7.7 "Good bar."
      8.8 "Delicious alcoholic drinks, according to 88%."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
      9.6 "96% thought the view was good."
      9.0 "90% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      9.0 "90% liked the big bathroom."
      8.9 "89% enjoyed the balcony."
    • 5.4 "Internet is average."
    • 4.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    based on 1,372 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Great service."
      8.8 "88% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.8 "88% were happy with the room service."
    • 8.1 "Bar is amazing."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
      9.5 "95% thought the view was good."
      7.3 "73% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      8.9 "89% enjoyed the balcony."
      9.2 "92% liked the big bathroom."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.2 "Internet is average."
    • 4.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 804 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      8.9 "Easily accessible by car, said 89%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.4 "Good bar."
    • 7.1 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall rating

    8.9 Excellent
    based on 23 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
    • 7.5 "High comfort."
    • 7.2 "Nice rooms."
    • 5.0 "Vibe was decent."

    Overall rating

    8.3 Excellent
    based on 165 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.1 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.4 "Average value."
    • 6.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average amenities."
    • 4.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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