Good to know
|Distance to city centre||0.6 km|
|"Perfect location, Kind Staff, comfortable bed."||(in 58 reviews)|
|"Spacious rooms and very clean."||(in 8 reviews)|
|"Great location, clean and comfy rooms"||(in 37 reviews)|
Time of year
Show reviews that mention
|best hotel||in 59 reviews|
|choice limited||in 6 reviews|
|clean and tidy||in 4 reviews|
|close to the city||in 16 reviews|
|close to the old town||in 24 reviews|
|customer service||in 13 reviews|
|expensive breakfast||in 46 reviews|
|great food||in 5 reviews|
|great location||in 84 reviews|
|great rooms||in 14 reviews|
|hotel bar||in 13 reviews|
|hotel was very nice||in 67 reviews|
|opera house||in 5 reviews|
|reception staff||in 82 reviews|
|relation price||in 1 review|
|room clean||in 12 reviews|
|variety of restaurants||in 7 reviews|
|vertical garden||in 6 reviews|
Great size rooms, super friendly and helpful staff, location, facilities
Really lovely two ladies at the reception as well as a young waiter on our second day of the breakfast. Breakfast was OK. Hotel location is a key to their success.
*45mins delay on check-in * our "privilage" room had no water or slippers (neither 1st or 2nd room) * our 1st room (with old town view) got flooded on the 1st morning - we got reallocated (after me seating with shampoo in my hair and soap over body) after over 45mins to another "privilage " room this time with no "old town view" and room being much smaller. No apologies being made, well we got 2 drinks tokens for their bar. When I pointed out that shower didn't drain any water as clearly filter wasn't cleaned (pictures attached) I got few dirty looks from staff. * on checkout after answering in polite manner to "how was your experience " we got an answer "oh- thank you for your stay". Definitely not worth over €200 for 2nights....location is great and that's about it. Stayed previously in different range of Accor Hotels but this stay was "above and beyond". P.S. Funny fact- hotel website states they have 4 "privilage " room however in actual hotel magically appears 6 rooms of this status - which are all listed in the lift
Great quality for that money, staff is very helpful, whole place is very modern, clean and comfortable, bathroom looks great
A/C in the room was not very effective (unfortunately that was hot night so that could be useful), but that was the only problem
Really nice hotel in city center with really comfortable beds. Thank you for suprises in bedroom ( bottle of wine) because my fiance has birthday and I was mention this on my reservation. Mr from security was great with welcoming us and give us all directions. I want say big thank you for Kamil from restaurant and bar he was great with all suggestion and you can see he working so hard with lots of passion and he was everywhere. Great food from restaurant, amazing steak. Good selection of drinks from bar with help what is the best from Kamil. We enjoy our stay ther just hotel can be much better if they give more training for staff because guests like to feel important and know everything without asking.
For 4* hotel i expect more :rooms not enough clean. Lots of dust, mirrors with spots and fog, etc. Bathrobes not nice in touch, sleepers good for me but too small for men. Lady from reception didn't offer any upgraded for room and I know they have this option but no one ask, she just welcome us but didn't mention nothing like enjoy your stay or something about hotel what wasn't nice. From front office you expect more.
Nice, well-located spot.
Shower drain was terribly stuck, and even tho I reported that - it wasn't fixed. Parkings expensive as for the city - 12€ per night.
Mercure Bydgoszcz Sepia is 4-star hotel in a perfect location for both business guests and tourists. The hotel is located in the heart of Bydgoszcz, right next to Opera Nova, just 2 minutes walk from the Old Market Square and the Mill Island. The hotel of fers 90 comfortable rooms of various standards, as well as meeting rooms, a restaurant, fitness room, sauna and roof terrace with a beautiful view.
based on 2,156 reviews
Things to know
- Impressive bathroom
- Friendly service
- Professional service
- Clean rooms
Policies vary by room type and provider.
Reviews about Mercure Bydgoszcz Sepia
Most popular landmarks
- Old Market Square 317 m
- Zdzislaw Krzyszkowiak Stadium 2.7 km
- Ogrod Fauny Polskiej Zoo 4.8 km
- Bydgoszcz Oncology Center 7.9 km
|Poznan Lawica||111 km|