Overview

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Hillcrest Lodge
Best Service Friendliness

40241 Big Bear Boulevard, Big Bear Lake, CA 92315, United States
+1 909 866 7330

€113+

Overall guest ratings

9.3/10 Excellent
based on 321 reviews

Review highlights

  • 9.9
  • 9.8
  • 9.1
  • 6.5

Good to know

  • Nice building
  • Friendly service
  • Good management

Nearby

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    About

    Hillcrest Lodge is a great choice for your ski vacation in Big Bear Lake. Free perks like WiFi and self parking mean guests have more money for fun in the snow. All rooms feature microwaves and premium bedding.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 321 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the reception staff was great."
    • 9.8 "Excellent amenities."
      9.7 "97% thought the building was wonderful."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.9 "89% thought it was clean."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Excellent value."
    • 6.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.0 "For 50%, maintenance was acceptable."
    • 4.1 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.7 "83% criticized the small bathroom."
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    Overall rating

    9.3 Excellent
    based on 150 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the reception staff was great."
    • 9.8 "Excellent amenities."
      9.8 "98% thought the building was wonderful."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.2 "Terrific location."
    • 6.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."

    Overall rating

    9.3 Excellent
    based on 170 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.7 "Excellent amenities."
      9.7 "97% thought the building was wonderful."
    • 9.3 "Excellent value."
    • 9.2 "Terrific location."
    • 6.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.3 "Not very comfortable."
      1.7 "83% said rooms were small."
    Good to know
    "Nice building"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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