The place was dirty, the stuff are not friendly, and they charged me twice.
3 stars
Hyatt House Austin/Downtown
Photos of Hyatt House Austin/Downtown
Overview
Hotel with free breakfast, a short walk to Sixth Street This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request. Hyatt House Austin/Downtown offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Latest deals for Hyatt House Austin/Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Hyatt House Austin/Downtown
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
General
- Seating area
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Valet parking
- Private parking
Bathroom
- Shower
- Hairdryer
- Private bathroom
Things to do
- Board games/puzzles
- Game room
- Pool table
Outdoor
- Terrace/Patio
- Grill
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hyatt House Austin/Downtown
8.4
Very good
2173 verified ratings
Wonderful
1091
Very good
377
Good
264
Okay
128
Fair
126
Mediocre
55
Poor
132
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed concerns about cleanliness, noise levels, and some service issues. The breakfast was a highlight, and the staff received high praise for their friendliness and service. However, the presence of a nearby homeless shelter and outdated facilities were noted as drawbacks.AI-generated from customer reviews
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Score by provider
8.4 out of 10
25 reviews
5.1 out of 10
3 reviews
All reviews
Cons (-) next to the largest homeless shelter in Austin
Pros (+) The guest relations staff went above and beyond our expectations. Lamont was professional, very social and meet all our needs. We highly recommend.
Cons (-) They location of the hotel is a few blocks from 6th street, however, we had as beautiful view of the Austin skyline.
Location
901 Neches Street, Austin, TX 78701
What's nearby
- Sixth Street399 m
- Paramount Theatre0.5 km
- Texas State Capitol0.6 km
- Neal Kocurek Memorial Austin Convention Center0.7 km
- Frank Erwin Center0.9 km
- University of Texas at Austin1.7 km
- Main Building University of Texas at Austin1.8 km
- Lady Bird Lake1.9 km
- ZACH Theatre2.1 km
- Barton Springs3.3 km
- Barton Springs Pool3.4 km
- Deep Eddy Pool3.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hyatt House Austin/Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AustinGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.2 | 1.4 km | Austin Bergstrom | 10.6 km |
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