Overview

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Four Points by Sheraton Asheville Downtown

22 Woodfin Street, Asheville, NC 28801, United States
+1 828 253 1851

€90+

Overall guest ratings

7.7/10 Good
based on 1,494 reviews

Review highlights

  • 9.7
  • 4.8
  • 4.3
  • 3.8

Good to know

  • Accessible parking
  • Near city centre

Nearby

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    About

    Best of Both Worlds. Four Points by Sheraton Asheville Downtown offers the convenience of a great downtown location while being nestled among the Blue Ridge Mountains. Step out our door and into a unique world of shops, restaurants, art galleries, and more. Simple Pleasures. Slip into your Four Points by Sheraton Four Comfort Bed and watch an in-room movie on the 32" LCD flat screen TV. Sample one of the many beers offered with our Best Brews(SM)or catch up on some reading over a hot & fresh cup of Seattle’s Best Coffee. We are also proud to be a 100% non-smoking hotel.  For animal lovers, we offer pet-friendly rooms for a fee. Work or Play. Whether you're hosting or attending an event in our 2,700 square feet of meeting space or enjoying time away from your busy life, we’re ready to make your visit as perfect as can be. Find everything from free Wi-Fi with printing options to an onsite business center and 24-hour fitness center. We also give you free passes to the local YMCA, which is just one block away.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,494 reviews
    • 9.7 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.2 "Great parking, according to 92%."
      9.5 "95% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.7 "Lovely bar service, according to 77%."
    • 4.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      1.8 "82% had problems with the shower."
      4.0 "60% said the bathroom was dirty."
      0.6 "94% criticized the small bathroom."
      3.3 "For 67%, the rooms looked old."
      4.6 "54% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
      2.2 "78% were unsatisfied with the kitchenette."
    • 4.3 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      4.5 "55% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      0.6 "94% criticized the small bathroom."
    • 3.8 "Breakfast is below average."
    • 3.7 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
      2.9 "71% didn't like the unstylish hotel."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
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    Overall rating

    7.9 Good
    based on 1,075 reviews
    • 9.6 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      8.8 "Great parking, according to 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 4.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      3.7 "63% said the bathroom was dirty."
      0.4 "96% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      3.6 "For 64%, the rooms looked old."
      4.1 "59% were disappointed with the minibar."
    • 4.4 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      4.5 "55% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 4.1 "Breakfast is below average."
    • 3.8 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
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    Overall rating

    7.7 Good
    based on 194 reviews
    • 9.8 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "High value."
    • 4.1 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      4.7 "53% said rooms were small."
    • 4.1 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.4 "Air conditioning was criticized by 96%."
      1.6 "84% thought they were poorly maintained."
      4.7 "53% said rooms were small."
    • 3.7 "Breakfast is below average."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.6 "Disappointing internet connection."
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    Overall rating

    7.6 Good
    based on 59 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Not very comfortable."
    • 4.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
    • 3.6 "Vibe wasn't good."

    Overall rating

    8.1 Excellent
    based on 164 reviews
    • 9.8 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.0 "Rooms are ok."
      2.8 "72% complained about the bathroom."
      4.4 "56% said rooms were small."
    • 4.2 "Not very comfortable."
      1.5 "85% thought it was too noisy."
      4.4 "56% said rooms were small."
    • 3.3 "Vibe wasn't good."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

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