Grand Hotel Tien Shan

4 stars
115 Bogenbay Batyr Street, Almaty 050000, Kazakhstan
Almaty, Kazakhstan
+7 727 244 9610
8.3
Very good
based on 1975 reviews
1,975 reviews
Fri 10/7
-
Sat 11/7
2 guests, 1 room
Deals from
€69
/Cheapest rate per night
Room Type
Provider
Nightly total
Standard Room, bed type unknown
€69
Superior room, bed type unknown
€79
Deluxe room, bed type unknown
€98
20 more Grand Hotel Tien Shan deals
20 more Grand Hotel Tien Shan deals
Living room
Lobby
Lounge
Lounge
Restaurant
Hallway
Conference room
Building
Lounge
Front desk
Other
Gym
Lounge
Restaurant
Building
Other
Bathroom
Restaurant
Conference room
Other
Room amenity
Spa
Photos of Grand Hotel Tien Shan
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 2 indoor swimming pools are on site along with a sauna and a fitness center.
8.3
Very good
1975 reviews

Latest deals for Grand Hotel Tien Shan

Fri 10/7
-
Sat 11/7
Standard Room, bed type unknown
€69
nightly with fees
Deluxe room, bed type unknown
€105
nightly with fees
Superior room, bed type unknown
€116
nightly with fees
Standard Room, bed type unknown
€76
nightly with fees
Superior room, bed type unknown
€94
nightly with fees
Superior room, bed type unknown
€79
nightly with fees
Deluxe room, bed type unknown
€112
nightly with fees
Standard Room, bed type unknown
€82
nightly with fees
Superior room, bed type unknown
€102
nightly with fees
Deluxe room, bed type unknown
€108
nightly with fees
Superior room, bed type unknown
€82
nightly with fees
Deluxe room, bed type unknown
€114
nightly with fees
Deluxe room, bed type unknown
€98
nightly with fees
Superior room, bed type unknown
€100
nightly with fees
Superior room, bed type unknown
€108
nightly with fees
Deluxe room, bed type unknown
€115
nightly with fees
Double room, bed type unknown
€118
nightly with fees
Deluxe room, bed type unknown
€110
nightly with fees
Double room, bed type unknown
€127
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Grand Hotel Tien Shan

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

General

  • Family rooms
  • Inner courtyard view
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Pool and spa

  • Spa
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Mosquito net
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Gift shop
  • Beauty salon
  • Shopping

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of Grand Hotel Tien Shan

8.3
Very good
1975 verified ratings
Wonderful
1037
Very good
374
Good
255
Okay
106
Fair
76
Mediocre
60
Poor
69

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, often noting its proximity to city attractions and ease of access. The service is highlighted as friendly, attentive, and professional, with several staff members receiving special mention for their helpfulness. Breakfast is frequently described as enjoyable and varied, though a few guests would appreciate more options. Many reviews mention spacious rooms and overall cleanliness, contributing to a pleasant stay. Some negative feedback includes outdated facilities, occasional maintenance issues, and minor inconveniences with amenities, but these are generally outweighed by the positive experiences.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Breakfast9 out of 10
Room Size8.5 out of 10
Cleanliness8 out of 10
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All reviews

10
Wonderful
Anonymous, Jun 2017
Pros (+) Great location, thoughtful and helpful staff, reasonable prices

Location

115 Bogenbay Batyr Street, Almaty 050000

What's nearby

  • Almaty Opera House0.6 km
  • Almaty Cathedral0.6 km
  • Zenkov Cathedral0.7 km
  • 28 Panfilov Heroes Memorial Park0.8 km
  • Republic Square1.7 km
  • The Central Museum2 km
  • National Museum of Kazakhstan2 km
  • Presidential Palace2 km
  • Almaty Central Stadium2.7 km
  • Television tower Alma-Ata3.5 km
  • Hippodrome6.6 km
  • Shymbulak Ski Resort13.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 00:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Grand Hotel Tien Shan

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Grand Hotel Tien Shan

  • Where is Grand Hotel Tien Shan located?

    Grand Hotel Tien Shan is located at 115 Bogenbay Batyr Street, 1.2 km from the centre of Almaty. Almaty Opera House is the closest landmark to Grand Hotel Tien Shan.

  • When is check-in time and check-out time at Grand Hotel Tien Shan?

    Check-in time is 14:00 and check-out time is 00:00 at Grand Hotel Tien Shan.

  • Does Grand Hotel Tien Shan offer free Wi-Fi?

    Yes, Grand Hotel Tien Shan offers free Wi-Fi.

  • How far is Grand Hotel Tien Shan from the airport?

    Grand Hotel Tien Shan is 13.2 km from Almaty. Grand Hotel Tien Shan is 76.5 km from Tamchy Issyk-Kul Intl.

  • Does Grand Hotel Tien Shan have a pool?

    Yes, Grand Hotel Tien Shan has a pool on-site.

  • How does KAYAK find such great Grand Hotel Tien Shan hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Tien Shan in Almaty and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Tien Shan and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Tien Shan.

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3-star hotel
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4-star hotel
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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
1.2 km
Almaty
13.2 km

Everything you need to know for your stay in Almaty