The room was bad. Broken lamps, dirty floors, nasty shower with someone else's hair left in it.
2 stars
Quality Inn and Suites Albuquerque Downtown - University
1315 Menaul Boulevard Northeast, Albuquerque, NM 87107, United States
Albuquerque, NM
See location+1 505 345 0010Photos of Quality Inn and Suites Albuquerque Downtown - University
Overview
Quality Inn & Suites Albuquerque Downtown University offers comfortable 3-star accommodation in Albuquerque. It also features a Jacuzzi, an outdoor pool and a fitness centre.
There are a range of facilities available to those staying at the hotel, such as a 24-hour business centre, a sun deck and meeting facilities. Guests can enjoy a book in the library.
The rooms at Quality Inn & Suites Albuquerque Downtown University offer a mini bar and all the essentials for a comfortable stay. A refrigerator and ironing facilities are also provided to guests.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay nearby when looking for a bite to eat.
Albuquerque International Sunport Airport is a 15-minute drive from Quality Inn & Suites Albuquerque Downtown University. Guests can also easily visit attractions nearby, including Santa Fe Railway Shops, Central Avenue and University of New Mexico.
Latest deals for Quality Inn and Suites Albuquerque Downtown - University
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Quality Inn and Suites Albuquerque Downtown - University
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Sofa
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Quality Inn and Suites Albuquerque Downtown - University
6.7
Okay
2072 verified ratings
Wonderful
582
Very good
326
Good
259
Okay
176
Fair
175
Mediocre
118
Poor
436
Summary of reviews
Guests say
Guests have mixed experiences at this hotel. While many appreciated the comfortable beds and the quality of breakfast provided, cleanliness and maintenance were significant concerns. Several reviews highlighted issues such as dead bugs, dirty floors, and a generally run-down appearance of the property. Additionally, the service was criticized, especially related to unresolved complaints and confusion over amenities. However, the location and the friendliness of the staff were positively noted.AI-generated from customer reviews
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Breakfast is awful. Bed is ok. Room is fairly clean. For 58 dollars including tax and free parking you get what you pay for.
The staff has been great. They have been kind, and helpful. The room is clean and spacious. The online price I got was very good. I will definitely look to stay at Quality Inn and Suites again.
Cons (-) Maid left a rag in the room; maintenance man opened our door without notice; lady tending the social time bar put her bare,and probably unclean,hand, into popcorn tray and took out popcorn for herself!!!
Pros (+) Probably the complimentary 2 adult drinks in the evening
Cons (-) Update to the facility. It’s pretty old. Plus the shower wall was leaking through to the bedroom causing the carpet to be wet. I don’t know how long this has been going on. Concern of mold! Needs new mattress rough sleep. Also we were right by the indoor hot tub that doesn’t have a door. So the whole hallway smelled like chlorine.
Pros (+) Very comfortable beds, important. Very good breakfast & Happy Hours. Great experience all around.
Pros (+) Hotel was quiet - we stayed on the west side away from the freeway. Breakfast was ample. Two free drinks at the bar were offered each night, but we did not have the opportunity to try them.
Cons (-) Breakfast needed more healthy choices. More fresh fruits and yogurts, oatmeal, lower carb choices.
Pros (+) The room was okay
Cons (-) I used kayak to get this hotel and then after driving 12 hours to get there they couldn't find my reservation, even after showing them my confirmation email and where they charged my Amex card. I had to call kayak customer service. While on hold with kayak they finally found my reservation. What a hassle.
Location
1315 Menaul Boulevard Northeast, Albuquerque, NM 87107
What's nearby
- Indian Pueblo Cultural Center2.7 km
- Maxwell Museum of Anthropology2.8 km
- Explora3.5 km
- KiMo Theater3.5 km
- New Mexico Museum of Natural History & Science3.6 km
- Albuquerque Museum3.8 km
- American International Rattlesnake Museum4 km
- San Felipe de Neri Parish4 km
- Old Town Plaza4 km
- Old Town4 km
- Ernie Pyle House & Library4.6 km
- Tingley Beach4.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Quality Inn and Suites Albuquerque Downtown - University
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See most recommended stays in AlbuquerqueGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 3.4 km |
Nearest airport | Albuquerque |
Distance to airport | 7.8 km |