Overview

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Hilton Al Ain

Al Sarooj District Po Box 1333 Sarouj Street, Al Ain, United Arab Emirates
+971 3768 6666

€57+

Overall guest ratings

7.7/10 Good
based on 2,200 reviews

Review highlights

  • 8.4
  • 8.4
  • 5.4
  • 4.4

Good to know

  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at Flavours restaurant, sample tradition Arabic fare in Makani Café or indulge in a Tex-Mex feast at Paco's. Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. Ten minutes' drive from Al Ain business district, the Hilton Al Ain hotel has 4 meeting rooms for 12-600. Take advantage of the hotel’s Business Center and stay in touch with wireless internet access, available in all public areas

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    Hilton

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Steam room
    • Storage available
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 2,200 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      10.0 "100% said the concierge service was amazing."
      10.0 "Management was excellent, said 100%."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      8.0 "80% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 7.0 "Good pool."
    • 6.3 "Average amenities."
    • 5.4 "Average value."
      5.0 "50% thought it was adequately priced."
    • 4.4 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% criticized the small bathroom."
    • 4.4 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.7 "83% found problems with the furniture."
      1.3 "87% were disappointed with the minibar."
      1.3 "87% thought the tv was sub-standard."
      0.7 "Air conditioning was criticized by 93%."
      0.4 "96% had problems with the shower."
      0.9 "91% said the bathroom was dirty."
      1.1 "89% criticized the small bathroom."
    • 2.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    based on 704 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.9 "Pool is mediocre."
    • 5.9 "Average amenities."
    • 5.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.1 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.9 "Only 59% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.9 "61% thought it was too noisy."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 1,276 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good pool."
    • 6.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Average value."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 3.9 "Rooms are not good."
      0.7 "For 93%, the rooms looked old."
      2.2 "78% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      1.5 "85% found problems with the furniture."
      1.1 "89% were disappointed with the minibar."
      1.4 "86% thought the tv was sub-standard."
      0.6 "Air conditioning was criticized by 94%."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 220 reviews
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.9 "Good breakfast."
    • 7.0 "Good pool."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.4 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.3 "Not very comfortable."
    • 4.1 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
    • 2.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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