1 star
Al Massa Hotel
Al Ain Municipality Roundabout, Al Ain 19483, United Arab Emirates
Al Ain, United Arab Emirates
See location+971 3719 3000Photos of Al Massa Hotel
Overview
Al Massa Hotel is conveniently located 1 km from UAE University and 12 km from Al Ain Airport. It has a 24-hour reception and a business centre with internet access. The elegantly decorated bedrooms at Hotel Al Massa are equipped with satellite TV and a telephone. Every room also features an en suite bathroom. The Al Massa Continental Restaurant is open throughout the day serving a diverse international menu. The hotel also offers an on-site coffee shop. Al Massa Hotel is located at the heart of Al Ain, 12 km from Al Ain Zoo and 15 minutes’ drive from Al Ain Golf Course. Free on-site car parking is available.
Amenities at Al Massa Hotel
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Hairdryer
- 24-hour front desk
- Wake-up service
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Air-conditioned
- Free toiletries
- Smoke alarms
- Dustbins
General
- Family rooms
- Telephone
- Carpeted
- Seating area
- Sofa
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Room service
- 24-hour front desk
- Key card access
Accessibility and suitability
- Non-smoking rooms available
- Lift
- Designated smoking area
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bedroom
- Wardrobe or closet
Workspace
- Desk
Dining
- Food can be delivered to guest accommodation
Reviews of Al Massa Hotel
5.7
Fair
1077 verified ratings
Wonderful
137
Very good
61
Good
108
Okay
92
Fair
113
Mediocre
109
Poor
457
Summary of reviews
Guests say
Guests overwhelmingly express dissatisfaction with the hotel's cleanliness and service, citing dirty rooms, lack of basic amenities like towels, and poor maintenance. Many reviews highlight the unpleasant odors and overall poor condition of the facilities. A few guests noted positive aspects such as friendly staff and decent room conditions, but these were overshadowed by the negative experiences reported.AI-generated from customer reviews
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Score by provider
5.7 out of 10
11 reviews
Location
Al Ain Municipality Roundabout, Al Ain 19483
What's nearby
- Al Ain Palace Museum3.7 km
- Al Ain Oasis4 km
- Al Ain National Museum4.5 km
- Al Ain Mall4.7 km
- Sheikh Khalifa International Stadium4.8 km
- Al Ain Zoo6.9 km
- Hili Archeological Park7.8 km
- United Arab Emirates University7.9 km
- Hili Fun Center8 km
- Al Ain Golf Club11.5 km
- Al Ain Sportplex13 km
- Green Mubazzarah15.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 13:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Al Massa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Al Massa Hotel
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See most recommended stays in Al AinGood to know
Value for money | 6.1 |
|---|---|
Distance to city centre | 6.0 km |
Nearest airport | Al Ain |
Distance to airport | 13.5 km |