Overview

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Al Massa Hotel Apartment

Box 19483, Al Ain, United Arab Emirates
+971 3751 2002

€97+

Overall guest ratings

6.4/10 Good
based on 481 reviews

Review highlights

  • 9.5
  • 8.5
  • 4.3
  • 3.5

Nearby

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    AMENITIES

    • Internet
    • Room service
    • Air-conditioned
    • Free parking
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 481 reviews
    • 9.5 "Terrific location."
      7.8 "Great parking, according to 78%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 5.0 "Average value."
    • 4.3 "Service is below average."
      3.6 "64% indicated the reception staff was not good."
      4.0 "60% thought the service was unprofessional."
      4.0 "60% complained about the room service."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
      0.0 "100% were unsatisfied with the kitchenette."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
    • 0.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      0.0 "Unfriendly atmosphere, according to 100%."
    View all review categories

    Overall rating

    6.6 Good
    based on 481 reviews
    • 9.6 "Terrific location."
      8.2 "Great parking, according to 82%."
    • 8.6 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
    • 5.1 "Average value."
    • 4.5 "Service is below average."
      4.2 "58% indicated the reception staff was not good."
    • 4.2 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 0.0 "Horrible vibe."
      0.0 "Unfriendly atmosphere, according to 100%."
      0.0 "100% criticized the unstylish hotel."
    View all review categories
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