Overview

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Al Massa Hotel Apartment

Box 19483, Al Ain, United Arab Emirates
+971 3751 2002

€83+

Overall guest ratings

6.6/10 Good
based on 473 reviews

Review highlights

  • 9.6
  • 4.1
  • 3.9
  • 3.6

Nearby

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    AMENITIES

    • Internet
    • Room service
    • Air-conditioned
    • Free parking
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    based on 473 reviews
    • 9.6 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "100% liked the proximity to shopping."
    • 5.4 "Service is ok."
      5.0 "50% said the reception staff was ok."
      6.8 "Housekeeping was ok, according to 68%."
      6.0 "60% found the room service acceptable."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      0.4 "96% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      1.0 "90% said the bathroom was dirty."
      0.6 "94% were unsatisfied with the kitchenette."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.6 "Breakfast is below average."
    • 2.9 "Terrible value."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    6.5 Good
    based on 473 reviews
    • 9.7 "Terrific location."
      8.6 "Great parking, according to 86%."
    • 7.4 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 5.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.1 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      0.5 "95% found problems with the furniture."
    • 4.0 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.7 "Breakfast is below average."
    • 3.4 "Value below average."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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