Overview

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Grand Sirenis Riviera Maya Resort & Spa
Top City Hotel

Zona Costera K256, 77710 Akumal, QR, Mexico
+52 984 875 1700

€102+

Overall guest ratings

8.3/10 Excellent
based on 706 reviews

Review highlights

  • 8.0
  • 7.9
  • 7.8
  • 6.4

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Good beach sports
  • Pleasant hotel grounds

Nearby

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    About

    Putting you within a 10-minute drive of Xpu-ha Beach, Grand Sirenis Riviera Maya All Inclusive offers a private beach where you can enjoy beach massages, yoga, and volleyball. There's plenty of fun with the 3 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and aromatherapy. Akumal and Tulum, one of 10 restaurants, offers pool views and serves breakfast, lunch, and dinner. There's a casino and a nightclub, and rooms at this upscale resort include upscale features like private spa tubs and jetted tubs.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 706 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.0 "80% said the recreation staff was great."
      7.1 "71% found the restaurant service to be one of the best."
      8.3 "Housekeeping was great, according to 83%."
    • 7.9 "Good beach."
      8.6 "Beach sports facilities are great, according to 86%."
    • 7.8 "Good location."
      10.0 "100% appreciated the closeness to the beach."
      7.2 "72% liked the proximity to shopping."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 7.7 "Tasty food."
      9.0 "90% enjoyed the fish/seafood dishes."
      7.0 "70% were happy with the price."
    • 7.3 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.7 "67% thought the minibar was ok."
    • 4.0 "Internet is poor."
      3.7 "63% thought it was overpriced."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 515 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.9 "Good location."
      10.0 "100% appreciated the closeness to the beach."
    • 7.7 "Tasty food."
    • 7.6 "Good amenities."
      8.6 "86% found the grounds to be nice."
    • 7.6 "Good beach."
      8.4 "Beach sports facilities are great, according to 84%."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
    • 3.9 "Internet is poor."
      3.6 "64% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 176 reviews
    • 7.8 "Good location."
    • 7.7 "Good service."
    • 7.7 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 7.6 "Good beach."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.6 "Internet is poor."
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    Overall rating

    8.8 Excellent
    based on 14 reviews
    • 8.0 "Great service."
    • 7.8 "Tasty food."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Good beach sports"
    "Pleasant hotel grounds"
    data provided by TrustYou

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